Hôtel Mercure Paris Gare du Nord la Fayette

The room is very clean and the services is very good. The staff is very friendly.

여기에서 객실은 독창적이지 않지만 매우 정확합니다. 그러나 방망이가 아픈 곳은 서비스입니다. 예약 시 더블 침대가 있는 객실을 요청하고(증빙 자료) 트윈 침대가 2개 있는 경우 리셉션에 이 사실을 알리면 "어쨌든 우리는 완료되었습니다"가 아닌 다른 것을 기대하고 있는 것입니다. 동료들이 등을 돌렸을 때 동료들과 약간의 비웃음을 선물로. 거기에 침실에서 조절할 수 없는 에어컨, 우스꽝스러운 복도가 있는 방음 시설, 기찻길 전망까지 더하면 내가 잤던 머큐어 중 최악일 것입니다.

저는 일반 ********** 사용자입니다. 호텔에 대한 리뷰를 거의 한 번도 작성하지 않았지만 이번에는 끔찍한 호텔 경험을 공유할 수 없었습니다. 마을 지역에 위치하여 정말 그늘이 많고, 방이 작았고 침대가 정말 작고 불편했으며, 베개가 최악이었습니다. 창문에 커튼이 작아서 아침 일찍 빛이 들어왔으며, 3박 동안 방을 청소하거나 수건을 갈아주지 않았습니다. 거기 어디.

매우 친절한 환영 넓은 방이지만 매우 작은 욕실(샤워기, 화장실, 세면대 1개) 난방하기 어려운 방, 너무 추움

I have posted photos to confirm my review. The room was filthy. You. Outdoor hardly move when using the toilet. The balcony was covered in cigarette stubs. We are non smokers so not put there by us. Contacted Mercure after my return to the uk but still no reply 7 months later.

Pros: - Near Gare du Nord (Paris North Station), Gare de l’Est (Paris east station)and metro station - Clean and comfortable - Bathroom good size (not big but decent) - Fresh and clean linen - Friendly and welcoming reception staff - Lovely housekeeping staff - Windows are sound proof (not 100%) but reasonably soundproof. Cons: - Expensive (rate is for Mercure but the rooms are similar to Ibis Budget) - Small room, not enough space to store luggage. - Shower cubicle is half open so after shower, bathroom is totally wet.

Didn’t like the fact that only a sliding glass door between bedroom and en suite Apart from that everything was good.

We booked an overnight stay here to celebrate my husband’s birthday, before traveling to EuroDisney in the morning. We have stayed at Mercure hotels many times and they would always be my first thought. As a treat we booked a superior room with balcony and anticipated champagne on the balcony to celebrate. On arriving at the hotel after midday, we were told that our room, which should have been ready at midday was not ready. We received no explanation or apology and were rudely dismissed when the member of staff just started serving the customers behind us. Luckily we had friends staying in the hotel who were able to look after our luggage while we enjoyed the sites of Paris. When we returned to the hotel a different staff member checked us in and we went to our room. The room was nice and clean and there was a separate room with a sofa bed and TV which was nice and relaxing. To our surprise the balcony was boarded off with Perspex so we could not get onto it to experience the promised balcony. A little surprising is the bathroom situation - it’s right next to the bed separated only by a glass etched door - so be sure you’re completely comfortable with your traveling companion. In all honesty the attitude and lack of any apology from the staff member on our initial attempt to check in ruined the whole stay for me. I understand that sometimes rooms are not ready and things go wrong but there was no attempt to take ownership of the issue, apologise or even offer to hold our luggage so we could get on with our day. Not having the promised balcony was the cherry on the cake of disappointment. During our stay, a couple who were confused about their room number and reported to reception that their key was not working. They were then given a duplicate key to someone else’s room. I will not be staying at this hotel again. I will not be recommending it to anyone and I will be sending in an official complaint.

This hotel is within walking distance to Gare du Nord station which is a massive plus. There is a 24 hour reception so you don't have to worry about train delays! It's a nice hotel and very clean. Room size is great for 1 or 2 nights. Nice comfy bed with lovely bedding. Only issue for us was the glass push-to bathroom door which you could see through and it also had gaps in and around the door. If you have no issues going to the loo within sight and sound of your other half you will be fine. I, am not!! 😬Made it a bit of a nightmare for me but everything else was great.