• When you spend more than $200 and their so-called shuttle is not available. Two hours at airport waiting at what you hope is the correct stop. • Calling 16x times only to have the same voice mail saying they can’t answer the phone-this is not a B&B room, this is part of a major chain that I have used for over 30 years….what’s going on? • Get to the hotel 10 min after their last orders for ‘convenience food’ to be told by reception to go beg to the restaurant to see if they can do something for you…..of course they cant. Don’t worry sir, use Uber Eats!. Surely at $200/night they should be arranging that? * BTW-if you ahvengt got the right card-after midnight its cash only at the bar, while you dine on peanuts • Anyhow-read the small print carefully and be prepared to have a developing world experience at Orly airport between Accor Hotels lack of service and no clear directions to the hotel. They say you can get a tram…..but of course that’s never clear and either you need a compass or luck…..certainly for over $200 they will make you walk, their navettes are invisible and their front desk couldn’t give two hoots!!!
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