홀리데이 인 리조트 파나마 시티 비치(Holiday Inn Resort Panama City Beach)

The location of the hotel is wonderful, easy to find and located at the beach front. However, the hotel is pretty old and the facilities are aged without proper maintenance, unfortunately. The air con was the old style and was extremely loud. Service is kinda below my expectation thought - overcharged the resort fee and put it on my credit card again even I made the cash payment upon check in.

The hotel front desk agent tried to charge me twice for the hotel service fee. I booked through trip.com and had already paid for the hotel service fee which is $98 for 2 nights. After showing them the itemized receipt, they said it is the 3rd party service fee, not the hotel service fee. I told them I’m not paying another service fee. I’m glad I did not have to pay twice, but it was kind of ruin my day. Now there is another extra charge on my credit card placed by the hotel. I am in the process of disputing with my credit card. Overall, I like the place, but not the way they tried to charge for all these hidden or bogus fees. Note: the hotel is already expensive…

El servicio del staff es bueno, desde la recepción como en las áreas de bar y restaurante. Mi única observación sería en remodelar las habitaciones.

可以滿意了

My grown daughter & I came for a beach vacation. We loved your hotel! We loved the beach access & also the lazy river! Parking was great & the golf carts taking us back & forth were wonderful! Our stay was outstanding & we will love to come back when we can!

We had to switch rooms because water was pouring out of the light fixture in the bathroom. The coffee pot didnt work and the lights flickered. When we moved rooms, that coffee pot didnt work either. When we expressed our concerns to the manager, Jon, he said he would investigate the situation. We waited 2 hours to get into our new room. Very over priced hotel. Housekeeping and maintenance were nice but the managers need way more training. We were not compensated for the inconvenience in any way!!! Will be contacting corporate and sending them the videos I have of the conversation with manager as well as the water pouring out of the light fixture.

This place is wonderful. Lots to do all the time, Great for families!! Easy parking. Beautiful beach. Food is too expensive but that’s PCB. Lazy river is fun, big pool. Rooms are big and have a beautiful view. Friendly staff. We will be back.

The property is really nice for young families and has multiple options to keep the little ones entertained. That’s the positive! The negative, the food and drinks are really over priced. $26 for a medium pizza among other things. Adult beverages are anywhere from $12 to $16 each. The wait staff is pretty slow, we waited about an 1 1/2 hours to get our pizza. All that being said we will go back to the property to stay again, we will just find alternate food and drink options. I give the property a 7/10

We have stayed at this property several times & absolutely LOVE IT! Staff is extremely friendly & always helpful when you need anything. They go out of their way to welcome you. This resort has everything you need & we never have to leave property. Another great stay!!