비치코머 비치프런트 호텔 어 바이 더 시 리조트 후기

Toilet seat was broken had to hover to use, bathroom sink was leaking and no faucet aerator so the water just sprayed, the pull out bed was broken so my children didn’t have a place to sleep. The amenities weren’t working so unusable as well. Staff was nice, but the stay ******.

For the price I can't complain. but if we decided to come back in May I would not stay. The bathroom was horrible the walls need touching up all cabinet doors where hanging off. Beds where ok frontdesk people where great. The pool was so nasty like it hasn't been touched in over a month. If it had a touch up and the bathroom fixed it would be a great motel.

Ian went above and beyond for us!! He and the rest of the staff were friendly, inviting and very courteous. We defiantly recommend staying here! Nothing was overlooked on our stay! Perfect! 🌟

The customer service was amazing and the location was perfect. You can go on the balcony and there is the ocean. My only complaints were that the shower was dirty and the room was a bit outdated

There are cockroaches everywhere and the sewage smells bad inside the room

Its with heavy heart i give this stay a low rating. This was my 2nd time here and it failed short. No pool, no breakfast, no ice machines. Service desk arranged for roach spray. They did offer to change rooms, i declined as had unpacked all.

When we checked in and got in our room, there was no hot water. No remote for the tv's. No linens for the pull out bed. There were wires hanging out of the wall where the smoke detectors were supposed to be. The pool looked like a swamp. If you walked barefoot on the carpet you were instantly black. It smelled horrible. One bed was completely broken. It was late so we stayed that night. Woke up the next morning and still no hot water until 11:30 when I checked out to go to another hotel. This was by far the worst hotel I have ever stayed at. They did not refund the first night, even though there was no hot water and all of the other issues. Do yourself a favor and do not book this hotel. There are plenty of other nice hotels for the same price to stay at in PCB.

I was upset when we got there and the pool and hot tub was down. I was not told this in advance. I booked here specifically for the “heated pool”. Also we were told our room would be ready at 3:30 and was not until 5:30.

The property didn’t have enough parking and you had to park across the street. However, the roads were under construction so you got your feet dirty just getting to your vehicle. The roads were all under construction. They stayed that they had a heated pool and spa however, it was out of order. The staff was very friendly and helpful l. Unable to use what we expected and that’s not the staff problem. That’s an owner problem. We could have booked somewhere with all amenities available.

I called and asked for an early check in, which was not available, but they allowed us to leave our bags at the front desk which was helpful. However, when we went to check in at the normal check in time, there was not a room ready for us. We had to wait 45 minutes to get into our room. The pool and hot tub were also not in service and there was no prior knowledge of this. The people next to us were partying all night so we kept waking up. We were told that we could have a late check but housekeeping showed up at the normal check out time (and we’re obviously not made aware of this).

This hotel is disgusting! The floors were sticky, the bathroom was dirty, and there were no wash cloths. The alarm clock went off at midnight and the room was very noisy. The pool was green as well

This was not a 5 star hotel. The rooms weren’t anything special. The staff was rude. They tried to charge my credit card 24 before arrival. They didn’t wait till I actually arrived. I am terribly disappointed.

Need a good cleaning even though it's old and inexpensive it can be cleaner. Key card stops working at 9:30am and check out at 10:00am make sure you leave door open when removing your bags from room back to transportation.

The room floor was sticky. the air conditioner filter was 2 inches thick with build up so we had to rinse the dust off to get the a/c to work properly. There was 1/2 roll of toilet tissue and we had to ask for linens and toilet tissue 2nd day because house keeping had not come by. I always carry cleaning supplies and lysol spray with me. anyway but wasn't planning on having to use them. The soap dispensers that were in the room were empty. So we had to buy a candle for freshening up the room and soap to wash our hands. The balcony furniture was plastic and cracked so we were afraid to sit on the 1 chair. The bed was comfortable and the sheets were clean. The fridge had not been wiped out so we were thankful the only thing we kept in there was sodas.