베스트 웨스턴 플러스 파나마 시티 호텔(Best Western Plus Panama City Hotel)

The breakfast was amazing,the rooms clean, just happy all together

The breakfast was pretty good. Overall was just a standard sleep over and leave experience. Hotel was pretty clean as well and quiet.

There was no breakfast. The tv kept freezing. There was never a front desk attendant up front. My door key somehow deactivated after being away for a couple of hours. We had to go back downstairs to get two new keys. We did not have enough towels in the room. I did have some other concerns and when I asked to speak to the manager the lady then wanted to stay up front, so I asked to speak with him in private. I explained my concerns and he did discount our stay for the inconvenience. He was very genuine and apologetic. I would recommend your stay at this hotel and if you do have any concerns it is good to know that the manager will address the issues or concerns and take them seriously.

We ended up checking in late and I called ahead and there was no issue. The room was clean. I do feel that the tub could have been cleaned a lot better. I myself have worked as a housekeeper so I tend to pay attention to details. The room was a comfortable temparature. The bed sheets were clean and comfortable. Some complaints is the the breakfast, I definitely feel like it could use an upgrade. I was not too impressed with the options. Also the vending machine next to our room would not take any currency and the hotel really could not do anything about it because its maintained by a third party. However I do feel like it should be a priority to have it working at all times. As it is nice to have for the convenience as a guest. Overall for the price its a good option, clean and breakfast included.

The room was very large and clean. I did have some initial concern regarding the a/c unit as the room only had a portal a/c unit that was blowing warm air into the room when I arrived, but the wall a/c unit soon turned on and the room stayed cool all night. Water pressure was AMAZING & HOT!!!! I would stay here again. The IHOP across the lot divider was decent for food.

We enjoyed our stay. The staff was friendly, and the breakfast was great! We were disappointed to find that there was no hot tub as advertised.

Checked in late. Asked for a late check in. Guy at the front said 12 is the latest they could do. Great… but in the morning I was badgered by cleaning staff and the front desk calling and feeling me they couldn’t do the late check out. Had to rush to get out so they could drop calling… horrible way to start your day. Front desk girl was rude and uncompromising Room was super cold when I got in. Had to crank the heat. Took a couple hours to be a decent temperature. Bathroom was dirty. I’ll stocked and towels were smudged with dirt or grease. Would not recommend.

Arrived and waited in the lobby a few minutes before I was greeted only after saying “hello anyone here?”. The person on duty was cordial but nonchalant. We stayed 2 nights but non one cleaned the room after the first night and we didn’t get clean towels or linens. It wasn’t the best experience.

Everyone was super nice Everything was clean and nice Room had a foreign smell like wet carpet?? The air conditioning could have been more productive Breakfast was great The cleanliness and service eclipsed all issues