더 웨스트코트(The Westcott)

A 10-room "boutique" hotel run by the owner, with a charming atmosphere. Upon arrival, the front desk area by the pool was super messy. Were were immediately told that they were fixing something due to weather. Our room, while cute with its own patio, had a sagging mattress. Lack of proper window coverings resulted in early morning wake-ups at sunrise. The entry codes provided were keypad numbers, no key. Weaccidentally left our phone in the room at 11am with the photo of the code. There was no staff available until 5:00pm. Despite numerous attempts to contact the emergency number, phone calls, texts and emails, no response was received. Housekeeping was nonexistent, leaving us without fresh towels and trash in the room for our entire stay. The owner's absence during the day led to frustration and stress, as we needed assistance as we were there for my daughter's cheer competition. Additionally, upon peeking into the kitchen when we were looking for someone to help us, we were alarmed by the unsanitary conditions observed. Overall, while the hotel offers amenities such as breakfast and a pantry, cleanliness and availability of staff need improvement for a more enjoyable stay."

This place had a 9 rating. Upon arrival it was obvious that it was very run down, lots of stuff that was broken or very worn, joining room doors that did not close, DIY paint patches that didn't match, no heat...it was like a thrift store and a shabby hotel had a baby. Maybe that's your thing but I felt it was a bit over sold and reviews are a bit suspect. Sorry but this place was a hard fail for my wife and I.

This is one special bed & breakfast. With just 10 units surrounding a pool and hot tub, , it’s a quaint place with free breakfast and happy hour, including gourmet food & drink that went above and beyond what any of us expected. It’s obvious from all the beautiful design work and attention detail that Matthew loves what he does. We actually had a terrible storm during my stay and he was out in the cold and rain doing his best to get the power back on. A minor hiccup in an overall amazing stay. Highly recommended!

We spent 2 nights in lovely Palm Springs. Matt was a wonderful host making sure our stay was perfect. The pool area is incredibly relaxing. Matt’s 5:30pm happy hour is a nice touch. Reminded us of the movie LA Confidential. We will be back!

I contacted the property prior to leaving home to let them know we would be arriving to Palm Springs early. Matt responded and said no problem, and we could check in as soon as we arrived. The place was charming and we were treated warmly by the staff. The breakfast had a variety of items. And the happy hour was perfect to get our evening started. We thoroughly enjoyed our stay.

My recent stay here was fantastic. Matthew and Ana were absolutely great (top notch guest hospitality); very welcoming and accommodating. While the hotel had some damage after recent storm, the room and common areas were very comfortable. Will look to stay here again when in Palm Springs.

Great kitchy boutique hotel with tons of character and loving touches. The large suite had its own private patio and entrance, the bed was UNBELIEVABLY comfortable and had the softest sheets, and the location ensured a quiet escape from the hustle and bustle of downtown. The owner, Matthew, was incredibly charming, attentive and responsive and really made my stay so amazing. I loved that in addition to laying out a breakfast spread in the morning with bagels, pastries, cereals, and yogurts, there were refridgerated cases with snacks, drinks, juices, and fresh fruit that were available 24/7. Great free parking right in front and close to everything. I'll definitely be back!

Matthew was an AMAZING host! We had the most relaxing time in the junior suite, and will be back!

Just felt a little run down. Cute idea but the details weren’t tended to or executed well. Just felt a little unorganized and dirty and unkempt. The pictures make it look much grander than it is. Could not have been nicer people though.