My daughter and I stayed at the Caliente Tropics for the 2nd year in a row on our girl's weekend. The difference in experience from one year ago was truly disappointing.
I will say, the bed was comfortable and the room was large. The staff were very friendly and professional.
HOWEVER, the phone in the room did not work, the shower gel dispenser did not work (luckily I brought my own) and the they don't provide lotion (unfortunately, I forgot to bring some). I've never been to a hotel that doesn't provide body lotion. Neither the phone nor the dispenser were fixed during our 2 night stay.
But worse of all, we found blood stains on the bath towels. No words. We got new towels, but still very gross.
The rooms were more expensive this year than last and not worth the increase.
We will for sure be staying somewhere else next year.
번역