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Staff were very friendly and accommodating. They took pride in making sure you were having a good experience

The location was great. The food was good. And the staff was very helpful. Good value for the money. Everything went very smooth.

I didn't get to book the Italian restaurant, it was already sold out. Otherwise it was a wonderful trip

Absolutely great stay, gorgeous property, very clean. Staff is very friendly, helpful, and fun. Room was great, nice and cool, clean, great stay.

The cool air conditioning in rooms are amazing don’t leave balcony door open.The staff are very well mannered I really enjoy they take pride in making sure the rooms was always cleaned up with new towels in place breakfast was awesome as well

The Barcelo is a very nice hotel however, it is outdated. The sliding doors on the closet did not slide easily and one was very hard to move. The pool is beautiful but, a lot of tiles were missing around the perimeter. The staff were very nice. The rooms were kept clean. The breakfast buffet was good. We enjoyed watching the birds and iguanas while eating breakfast outside.

Wow wow this is the best All Inclusive hotel in Aruba! We were a bit sceptical before going to this hotel due to some bad reviews, but we were pleasantly surprised when we got to our spaciously clean room with a balcony facing the main pool area and sea. All the staff from the front desk to the bar/restaurant and entertaining team (including house keeping) were very helpful and friendly, too many to mention by name, but our highlight was the Beach Club Restaurant and staff Jaime, Jozef, Gisela and Natalie, who always welcomed us with a true smile 😊

The stuff is very friendly and polite which is a big plus. The resort is on the beach so location is very nice. The beach and water are excellent. The downside is the beach setup - there are very few umbrellas on the beach, for shade. The rest are palm trees. The scarcity of the places in the shade requires people that need shade on the beach - and who doesn't? - to be on the beach latest by 6.30, guarding a palm tree where they want to have beach chairs setup. It is beyond ridiculous! Also we had to move the chairs according to the sun position to maintain shade. The buffet food is mediocre but they have enough fresh veggies and fruits to make up for it.

We originally booked at Riu Palace Aruba – All Inclusive but were moved to Barcelo Aruba due to renovations — with no price adjustment despite a glaring downgrade in quality. We traveled as a large family with three separate rooms, and the issues were consistent across all of them. Rooms lacked essentials you'd expect at a 3-star hotel — no conditioner, no body lotion, showers clearly not cleaned daily. Multiple requests to replenish the shower gel dispenser went ignored. Our children reported identical conditions and virtually nonexistent service in their rooms. My son's room phone didn't work — despite promises, it was never replaced. Paint was visibly peeling off hallway ceilings. Beach umbrellas were severely insufficient, forcing us to wake up at 4:30 AM to secure shade and chairs — an artificial problem not seen at neighboring hotels and easily fixable. Towel service was listed until 6 PM, yet staff refused to distribute towels after 5 PM while the pool and beach remained open and in use. Food quality, variety, and dietary options were disappointing and well below what the hotel's rating and price suggest. Overall, a deeply disappointing experience for a large amount of money — consistent across our entire family. Riu Palace Aruba should acknowledge the differences, provide a price adjustment, and set proper expectations before transferring guests to a clearly inferior property. None of that happened.