디 앰배서더 호텔(The Ambassador Hotel)

Location is nice and in beach . Rm 510 is in need of maintenance and poorly equipped . 4 glasses, 2 bowls?? No trash can..trickle of water in bathroom sink . Tub and shower need cleaning and caulking .many ceilings paint chipping .. nice pool outside but things are run down . But.,, for being on ocean drive $300 night I’m ok, with the place , but should be better equipped for people looking to cook, eat , etc…

Door knobs broken and the doors got stuck, A.C broken, most windows would not stay open. Only 2 forks 2 spoons, not much to work with in kitchen even though they advertise a full kitchen. Only had 1 dish pod to clean dishes, then you had to wash by hand. Not many towels. No paper towels, barely had plates. The one couche looked dirty and stained like there was to much that happend on the couch. Cant ask for new sheets or comforter, because they said they had to go to another place to replace the sheets or they grab it from another room. "Master Bedroom" with bathroom has the tiniest shower that can barely fit one person in. Had one staff memeber that wasnt the friendliest.. He always said "He dosnt have time" Name was Oscar. Only one elevator so it was hard to get to room, or you had to take the staors. Its not the best for a whole family of 4. Hotel is very old school still using regular keys. Not much to do at the hotel other than the beach which was nice. The restaurant was very nice but is not a place to take kids. It's very fancy though. Just not the best for the younger generations.

We checked into a suite the couch had multiple stains which was reported and nothing was done to clean or move our room. The shower had old bar of soap and carpet damaged. For a property in west palm beach on the ocean, I would have expected more.

It is a beautiful property; the rooms are great, and it is nice that they have kitchens, comfortable beds, and more! We loved it.

The outside of the hotel is outdated but the room itself is very spacious and comfortable and clean. Had a great stay. Close to everything.

Location and value were awesome! I was very impressed with every service member we interacted with. The room showed the challenges of maintaining a hotel near the ocean; a lot of rust, some very worn fixtures and our A/C didn’t work. Bed comfort was probably a little below expectations. But the space of the room was really nice.

The hotel was run down, dirty and very dark, i never checked in because i didnt want to get out of the car! I was quite disappointed!

A/C in one of the bedrooms was very loud, but the hotel replaced it with a quieter unit very quickly. The kitchenette was well appointed.

Just to avoid inconvenience, here’s a heads up: There’s no “partial ocean view” from the balcony. Only parking lot, tennis courts, and partial pool view. The marina in the back is covered by trees and buildings. The label is misleading. Also my room was repainted however the mold was still bad, I had to pick up allergy meds and keep balcony door opened all day and night. Still a great location and includes parking.