마시모 플라자 호텔(Massimo Plaza Hotel)

We picked this hotel for its location and we were not disappointed. Absolutely perfect location for a long weekend stay. The room was a decent size, well appointed and clean, the breakfasts were generous and tasty and the staff couldn’t have been more welcoming and helpful. We will definitely return. Thank you so much.

My husband and I went as part of a relatively elderly group of 10 friends to Palermo for 5 days and the Hotel suited us all excellently. The location was very good, directly opposite the Opera house (to which we went for a performance) with numerous cafes bars and restaurants in the vicinity and with all the major sites of the city within a twenty minute walk. The staff were extremely welcoming, and helpful beyond the call of duty. We had a "superior" room which was spacious and comfortable and cleaned daily. Breakfast was served in the bedroom (for fewer people it could have been served at the bar but they asked us to take room service and the timing worked well). Breakfast menus a little limited (either "sweet with excellent croissants and pastries OR not sweet with cheese and cold cuts) but very nice. It was good value for money --we did go in January though. Entrance was straight up steps from the street so a little daunting but we thoroughly enjoyed our stay and hope to go again.

The staff at this small Hotel are very helpful and friendly. We went with a group from the uk. Our room overlooked an ally way which was a little disappointing but but still very nice. The breakfast was of good quality and was nice to have in your room. Yes the table was a little small but we put some of the things on the dressing room table. You have tea and coffee in your room. One the last 2 days we ate at the tables in the lounge. So again thank you for a lovely stay and thank you for looking after us all.

The room is not too bad. And the location is marvelous. But besides this, the hotel lacks all other hotel qualities that one may look for. Entering the front door, a steep stairs take you to a small reception. There is small reading room. And that’s it. Breakfast unfortunately is a shame. Some food brought to your room, very inconveniently placed on the too small round table. Not even a second coffee… shame

Old country with old stuff. Wonderful staff and food but the entire area does need some general maintenance updates.

The staff is wonderful and the location walkable. The hotel itself is in major need of an upgrade. The carpet in the room is very worn and the bathroom needs to be remodeled. The staff was warm, welcoming and helpful and the location very walkable.

The people are very nice. The location is central to everything. There is a steep staircase into the hotel - but the hotel employees make sure to take your bags up and down the stairs. I recommend this hotel.

The Massimo Plaza Hotel is a very exceptional hotel in the heart of Palermo. It is directly across from the third largest opera house in the world, Teatro Massimo. The hotel offers spacious rooms which every amenity. Our room had a balcony overlooking a large, busy piazza. The location is perfect with access to public transportation only a short walk away. Breakfast was served daily either in our room or in a very esthetically pleasing room. Housekeeping attended to our room as soon as we left the hotel for the day. The 24 hour/day front desk staff could not have been friendlier or more helpful. We felt very pampered as we were assisted by Christian, Jenny and/or Francesca with restaurant/taxi reservations, help with directions or just anything we might have needed. To say our stay here was wonderful is a serious understatement! We would highly recommend this hotel to anyone who wants luxury at an affordable price!

The Massimo Plaza Hotel is a wonderful, luxurious hotel in the heart of Palermo! The rooms were spacious and beyond comfortable! We had our choice of having a continental breakfast delivered to our room or set up in a beautiful eating area in the hotel. The staff was professional and could not be more helpful with restaurant reservations, directions and transportation. They were there 24 hours/day to meet any and all of our needs. The hotel staff, in particular, Christian, Jennie and Francesca gave us individual attention with the utmost in customer service. We cannot recommend this hotel enough for it's location, ambience and hotel staff!