클라리온 & 컨퍼런스 센터 리즈버그(Clarion Hotel & Conference Center Leesburg)

The service at check in was very professional and friendly. However, upon entering our room it had a musty smell. We attempted to open the window and noticed it would not lock (we were on the first floor with the parking area close by). As we tried to lock the window, the entire side of the window pulled away from the building frame. We notified the front desk and they noted some rooms were being renovated. The gave us a second room which was also musty smelling and very loud. The hall traffic did not quiet down until well after midnight. We anticipated staying two nights but checked out after the first night. We definitely will not be returning.

Front desk was rude and unhelpful. Horrible customer service for my 80 year old in-laws I booked a room for the weekend. Will NEVER use this hotel again. Took their items out of their room.

Annie was absolutely amazing! She got me checked in quick and easy. Helped with my extension of a day and overall made my experience wonderful

Check-in was slow. Clerk appeared to be under the influence of something. The access door "B" was broken thereby allowing anyone to enter the building. The room #130 was in poor condition, flooring was loose and falling apart, furnishings tattered with poor lighting. Access to hotel was directly off of a 4 lane high speed highway. We found Andrew the bartender/waiter to be friendly , helpful and professional. The breakfast hostess was friendly and professional.

The property is off of Rt. 7 and there is no easy way to turn left out of the parking lot, Rt. 7 is a very busy road, you have to get off the next exit and turn around. The door to my room was broken, I had to walk back to the front desk 3 times in order to get in. The desk attendant on duty tried her best to get the door open, as I was locked out of my room. She got on the phone with the manager and the manager had her kick the door in order to open it - which didn't make me feel too safe...I was a bit taken back I wasn't offered any sort of partial refund or credit, as I was locked out of my room with soaking wet hair. The woman who was on duty was super friendly and I enjoyed how pleasant she was to talk to, which is why I let the situation go without a fuss. The hotel is attached to an old historic house, which is fascinating as it was used as part of the underground railroad, so I appreciate the history. There is no room service and the restaurant attached to the property is typically closed and has a limited menu. There is no store or toiletries offered like razors, hair combs, etc., which was inconvenient.

Key cards did not work that well to get into the hotel and also our room. Had to try them multiple times before they unlocked. Other than that, everything else was fine.

There was a distinct smell of mold in the hallway. The toilet in the room kept flushing by itself throughout the stay. I would definitely try to avoid it in the future, but it is conveniently located and affordable so i wouldn't be say I am never going back, but there are other choices first.

I felt like I was staying at the Motel, not hotel… It was loud on the floor at midnight. Showers have a shower curtain through which water was getting all over the bathroom floor. Pillows on the bed were horrible, unable to sleep on them. I was on the first floor and curtains were transparent… so I felt exposed to the parking lot. Check in was slow, as lady behind the counter could not make a credit card reader to work. She also did not say anything about breakfast, which included with a stay… I had to pray all the answers from her, I was very disappointed with my stay… I did not get a good night rest… and will not stay in this hotel again.

I don’t how this hotel remains competitive. I reserved a king room with a sofa bed. When we arrived, we were assigned a room with 2 beds but no sofa bed. When I asked for a price adjus**ent but, so far, none has been offered. In addition, the room we were assigned was on one end of the building but the only elevator was on the other end of the building. Another problem with the room was the lack of a stopper in the drain in the bathroom sink - a real hazard when you are trying to clean a partial tooth. Other than that, the bed was fairly comfortable.