Check-in was friendly and helpful - I arrived early and was graciously allowed to check-in well before the normal time. Speaking only for my individual room, it was TINY (and I live in NYC - this was tiny even by NYC standards), yet was so intelligently laid out that it never felt cramped. Bedding was of good quality and quite comfortable. Apart from daily housekeeping, there are absolutely no services (and as far as I could tell, the adjacent cafe area was never open). This extends to what I consider normal maintenance issues: the remove control for the TV in my room was not functioning properly, and there was apparently no one on-site that could fix it, so it remained unfixed for the two days I was there. I found a great rate online, so overall it ended being an excellent value, glitches and all.
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