Vista Cay Resort by Orlando Resorts Rental

동료를 위해 이 방을 예약했는데 그 사람의 체크인 경험이 저보다 나은 것 같아요. 방이 다른 것보다 클 때가 많거든요 하하.

The directions were clear. In a great position to drive to and from the Theme parks. Although, if you do want to have a restful visit there's a clubhouse, play park, tennis court, swimming pools ( Unfortunately, the pool closest to us was closed for refurbishment) but there are more across the road at the other Vista Cay site. The apartment was beautiful. It was equipped with towels, starter toiletries. The only down side is that the aircon does not go down low enough so the house gets a little stuffy if you don't open the balcony door and use the fans. This is something that looks like it can be programmed to be lower. Overall, a great experience. Thank you.

올랜도와 테마파크를 방문할 때 머물기에 환상적인 장소, 조용하고 잘 배치된 콘도, 멋진 풀과 클럽하우스. 퍼블릭스와 가깝고 유니버설과 씨월드 공원에 쉽게 갈 수 있습니다. 가족 숙박에 추천합니다. 3개 침실 콘도는 대가족에게 충분히 크고, 욕실 2개, 훌륭한 주방과 세탁 시설.

우리는 친구들과 2년 연속으로 거기에 있었습니다. 아름다운 곳이었습니다. 매우 좋은 위치였습니다. 넓은 아파트, 훌륭한 풀장 구역 - 전반적으로 전체 야외 구역 - 그리고 훌륭한 직원! 다니엘은 손님들이 즐거운 시간을 보낼 수 있도록 최선을 다합니다!

It seems that these units are individually owned. We chose this property because of the good reviews on VRBO and the location for our time at Universal Halloween Horror Nights. We arrived at 10:45 at night, walked around the villa and in the downstairs bed and bath there were dead cockroaches. We attempted to contact/text the host with the contact information on their welcome letter, there was no reply. We went through VRBO and were finally able to get a response. She asked for pictures and offered to move us to a different unit in the same building. Same unit means connected; we didn't feel comfortable with it. We had some trouble getting contact information from her, guessing vrbo was blocking it somehow since her email came over as all dashes (same thing that was showing on her welcome letter). It is now after midnight. The next morning at 9:09am, she sends an email that she will send pest control over that day. We had left the night before (actually very early Friday morning), found a place ½ hour away that would let us stay until Monday, I advised her of this and asked for a refund and she said “I don't think so. I replied to your message immediately after you sent it to me. and I offered you to switch your booking to an identical unit in the same building. We reserved this unit for your group since you booked it. We may be able to give you some discount for the first night stay due to the problem, but we cannot give you a full refund for your stay. Pest control service is ordered today for 109 to clean out the issue.” I forwarded her welcome letter to show it did not contain accurate information along with a copy of the initial text I sent. This whole time we were trying to enjoy our night at Halloween Horror Nights. No response until 9pm Friday night (almost a full 24 hours after our initial attempt of contact). “We have 10 townhome units in Vista Cay. I have many options for your group if you don't want to stay near 109. The email didn't go through because VRBO blocked it. However, you can call either one of the phones to notice us the problem.” On Saturday morning I reiterated that the contact information was faulty and that if she had offered another building on that Thursday night, we would have tried it. No response. I sent a follow up email on Tuesday after our return home and asked for her to work with us and at least reimburse over what we had budgeted for. That would have left her with about $600.00. She refused, she said she could give us credit for another stay. Really? That is a hard pass! I forwarded information to VRBO, they immediately closed the case and told me to go back to the host. Beware of unit 109 Vista Cay or the host named Rene Yan. Last time I will book with VRBO as well.

Very nice townhouse, cleaned and stocked for our arrival. Lots of steps with 3 floors FYI. Close to everything good as far as entertainment, stores and theme parks. Brock was very nice and handled a Tv issue on day 2. Brought a new TV to our rental. The big pool was still under construction but Brock also handled that for us. We enjoyed the smaller pool area with 2 pools, hot tub and sprinkler suntan patio. Drinks at the pool bar were overpriced and weak-but they tried. Everything about our stay was easy.