Knights Inn Orlando

I am writing this because this was a horrible hotel first when checking in the front desk clerk was very rude and just seemed mad at the world he then proceeded to put my family and I into a room that isn't fit for dogs the floors and walls were not cleaned and my daughter had to clean it all up the only thing the maids did do was make the beds and take the garbage out the tile just before you stepped into the bathroom bowed and it felt like you would fall thru the toilet wouldn't flush that is the only thing maintenance fixed the smoke detector beeped every time someone took a shower the roo also had roaches my daughter found there nest it's in the fridge there was underwear under the sink on the pipes didn't touch that it's gross there was mold in the room they gave us a gross hot plate to cook with it must have had ten layers of grease on it the tub you can't take a bath just a shower we did report everything wrong nothing ever got fixed except the toilet that didn't want to flush that was the only time we saw maintenance I am very unhappy this room was a health hazard and we had to tape the widow cause it was falling out it's plexy glass nothing about this room is worth what they charged us it's not worth anything

I booked a stay for March 26 on *******. However I wanted to stay on March 11. When my son and I went to check in I realized I had booked the wrong date. The clerk at the counter refused to change my reservation. ******* was never able to contact a manager and the hotel refused a refund. Never a manager on duty, I’m out over $300. Easy way to fix problem would have been to change my reservation date when I arrived but the clerk had no interest in assisting us