힐튼 가든 인 올랜도 인터내셔널 드라이브 노스(Hilton Garden Inn Orlando International Drive North)

늦은 체크인인데도 반겨주셨어요. 방과 침대는 깨끗했고 환영 음료도 제공했습니다. 샴푸, 바디워시, 로션은 욕실에 있지만 칫솔/페이스트는 없었습니다. 로비로 내려가서 하나 달라고 했더니 자기들도 없다고 하네요. 여러 대의 주차 공간이 있지만 가능한 한 빨리 주차하는 것이 좋습니다.

The stay experience was generally up to standard until I realised that room cleaning was only provided on demand and then put in my request at the concierge on Day 3. The lady at the concierge was cold and not helping to say the least. She kept telling me room cleaning requests must be submitted by 9am, which I think is quite inconvenient and unfriendly for leisure travellers. She reluctantly agreed to help me change towels and toiletries in the end. It’s quite funny because they ha be this slogan sign on the wall saying “if there’s anything wrong with your stay, let us know and we’ll make it right”. Apparently the lady didn’t want to make it right for me.

Was woken up by getting bit by bed bugs at 2 am and the only thing they did was offer us a 7$ breakfast voucher. So we paid almost 200$ to be eaten up by bed bugs and we have video of all of it.

The staff was great , but the hotel was bieng renovated and there was alot of construction in the room rite next to ours, also the shower in room 305 has a patch that fell off the roof and the mold kept me sneezing.

fast and easy check in, staff very hospitable, less than a mile from universal. The beds didnt appear as yummy as past stays in hilton

We went to Universal and loved this hotel! We were thrilled with the hearty inexpensive breakfast, the great pool with cabanas, the tiki bar by the pool, the available washer/dryers, the quality of the food we ordered from the room, the comfort of the beds, the free shuttle to the parks, and the exceptional service of all the staff. In fact, we were so pleased that we found the Disney mid-priced resort very disappointing in comparison. We definitely got an incredible value and wonderful experience. We'd definitely plan to stay here again and will recommend it to friends!

Property was nice and standard. Met my expectations. Wish there were more frequent shuttles to and from universal studios.

The rooms are nice and kept clean. They are remodeling but we didnt notice too much disruption. Convenient location to Universal Studios which was our main destination.

The staff was very accommodating. The rooms and bathrooms were not cleaned well. The showers need to be cleaned better. The hotel needs a refresh.