The staff was so helpful and amazing during a very busy time with all of the snow and hotels full. The night I arrived I was given keys to my room and Opening the door discovered that the room was still uncleaned. It was late I was tired.
I Went back down to the front desk and waited for a while until they could find a clean room. other than that, the staff was kind and helpful. I would not stay on the third floor again. As the people above, me sounded as if they were having a football game.
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