컴포트 인 유니버시티 더럼 - 채플 힐(Comfort Inn University Durham - Chapel Hill)

The clerk was very professional and assertive, I’m very please, I would like to stay there again.

The hotel is dated and smells. The worst part that housekeeping knocking on the door and letting themselves in at 9 in the morning. When letting the front desk aware of this they said that is the way things are done there. Never will stay here again

Joyce at the front desk was wonderful. So informative and caring. Her customer service was the best.

Convenient location to stay after UNC game. Outdoor pool. Free breakfast with waffles, eggs, potatoes and pastries.

Breakfast was fine. Check-in smooth. Night clerk was so helpful! She got the a few things I had forgotten very quickly and was very friendly and professional. The room appears to be clean but have an odd smell. The only down side to the room is the smell. I have stayed here previously in a suite and encountered the same issue. It seems to be coming from the AC unit. If the covers were taken off and be disinfected and vacuumed monthly, as well as using baking soda in the carpets regularly, Im sure it would disappear quickly.

We had a good stay, no real complaints. The staff was nice and everything was clean. Issues: crazy shower head and slow draining tub, the sheets on the bed are wore slam out - not ripped or full of holes, but super thin, and the entry door at the base of the elevator is broken and does not lock. It would also be nice to have a real coffee cream on the buffet - Coffee Mate is not the same. For the price and location, I'd probably stay there again.

The good: affordability, easy late night check in, comfortable beds, good air conditioning, soft sheets, clean room The ok: pillows need more variety thick- thin, desk staff efficient but not especially friendly The bad: room deodorizer stank like old popcorn butter and feet, breakfast was over crowded, understocked, powdered eggs, no bread, coffee ran out, definitely not eco-friendly with single use plastics, etc.

Property, staff, lobby and the room were as expected, except the bath/ shower are old, unrenovated, with missing caulk and rusted fixtures.

Overall, the property was ok. It was clean, and safe but the furniture will need to be updated to remain competitive.