베스트 웨스턴 오번/오펠리카 인(Best Western Auburn/Opelika Inn)

The elevator didn’t work. The floors and carpet were sticky and dirty. The fitted bed sheets would not stay on the bed and we were sleeping on the mattress or pulling it back into shape all night. The breakfast was the worst we have seen in all our travels (no waffles)!! Very disappointed in the stay will never book another night!!

The bed and pillows are not the most comfortable. You may want to bring your own pillow. The doors are higher up so you can hear everything going on in rooms and going on in the hallway. If people are doing things in the room when you walk by you will hear every single detail. The walls are also thin between rooms. If you sleep with the tv on it will be easier to sleep.

This is the second time I have stayed at the best Western. Always friendly, always courteous and very helpful. It is very peaceful and quiet and clean.

The man working at the counter during the night made my day, he was super nice and friendly

Great easy check in and the stay was good but a few issues with the room. The heat didn’t work and the bathroom sink drained extremely slow. The room was clean and comfortable though.

Nice clean updated rooms considering the building is old. Easy access into the building to renter /exit from rooms.

Room was very dirty, we kill a roach in the bathroom. Towels looked old and yellowish. Room was old and filthy, carpet was filthy. Overall the room was horrible. We booked a two night stay and we checked out after the first night. Couldn’t stay a second night. I filed a complaint and I was told the manager would give a call on Friday the 17th after 10 am. Today is Saturday the 18th at 4:45 pm and I haven’t heard from her. This hotel is not a 8.4 at all.

r and received a handicap room. The main problem was that it had a tub instead of a walk in shower. Very hard to get in and out of.

My check in was exceptionally with the assistance of Rick. He was courteous, very helpful and professional. He should be commended.