수퍼 8 바이 윈덤 캐넌다이과(Super 8 by Wyndham Canandaigua)

This is the property where we are staying every time when we come to ski on Bristol Mountain and love the place and the staff.

The staff at the desk, managers and housekeepers alike were friendly and helpful. Exceptional customer service.

Adequate, but considering this was supposed to be a smoke free motel, the hallway and room had a musty, smokey smell.

I was eaten up by bugs in the room. What was real weird was that my son was in the same room and didn't have any bites. I originally thought maybe it's the harsh detergents but it was clearly bugs.

Had a whole dispute because they checked in (I was not there) charged my card for a deposit and was charging me individual everyday for the price of stay of that day! Theft is what actually happened to me it took them three days to take care of the situation

The staff were excellent. The toilets are so low that it’s very hard for older people.

From the get go they were rude because I have had horrible experiences with hotels and my cc , so I requested to pay cash. They were anything but polite about it and insisted I have exact change. Getting through that , I checked out on Sunday and low and behold...they charged my card. Again.... My wife called and they were short , had no explanation or solution. She called again 3 hours later and was told it's been taken care of. The money still hasn't been credited back to my account and they are ride and not concerned about the inconvenience in any way

Although the room was clean and comfortable, the bathroom was in need of rehabbing/updating. Walls were peeling and there was mold on the floor near the tub. There was no hair dryer! However, the towels were clean, fluffy and smelled great! Continental breakfast was disappointing though, having only 2 items available. Limited dining area as well. Overall, it was a good value.

I was wary about staying here, but it was terrific! I’ll happily stay there again next time I’m working in the area.