록힐 럭셔리 어카머데이션(Lochiel Luxury Accommodation)

Our stay at Lochiel was comfortable, though somewhat lacklustre. Perhaps when Lochiel first opened years ago, it was considered to be luxury; however, now it is arguably ‘standard’. We stayed in the one-floor cottage. It was peaceful, and we slept well. The wood fire heater was fantastic, adding to the cosy ambience, and had been set before our arrival. Alan was very accommodating and communicative about our arrival. Disappointingly however was the general appointment of the cottage. The blinds were very dirty, there were cracked tiles around the fireplace, the couch was in a state of disrepair, the oven greasy and dirty, and the windows looked as though they had not been cleaned for months. There’s also no door or screen between the bedroom and the bathroom, and one can see the toilet from the bed. Being luxury (and paying luxury prices), It would have been nice to have fresh milk instead of UHT, and a coffee machine with pods rather than instant. I do understand that Lochiel is a business, though given the standard of other luxury accommodation around in the area, it falls short. With closer attention to detail, replacement and inclusion of items, it could easily become the luxurious getaway it advertises itself to be.

I couldn’t RAVE about this property enough!!!! Set amongst the mountain ash, so clean and modern, cosy and close to everything we needed in Olinda. We loved it that much we are definitely going back 💚🌿

Absolutely heartbroken, for my 50th birthday I received a gift voucher for lochiel luxury accommodation. I booked two night , paying myself for the second night, which they deducted from my credit card 10 days prior to our stay. When we arrived on the Friday night he had double booked. So no accommodation for us. He promised to call me on the Saturday to confirm what had happened and sort the issue out. By 3pm I had not received a call so I rang several times but no answer. On Sunday I emailed and text but the email was returned and no reply to the text message. It is now a couple of weeks ago and still absolutely no response. I’m down nearly $800 and no service provided! Disgusting behavior from this business and a heart broken customer! I have emailed consumer affairs and and contacted my bank.

We stayed in the treetops guest house cottage. On arrival there was an overpowering smell of mould which we discovered was coming from a room with damp dumped towels left in it.. the room was pleasant but beware no toilet door in here at all.. eg no privacy.. Then of course there was no doona on the bed but two sheets with the doona in between. And then to top it off there was three blood stains on the doona.. Not exactly COVID clean.. i contacted the owner no response!! I would not recommend staying here if you are concerned about any health and safety... we paid 400.00 AUD per night for this.

Clear directions on how to get there, welcome note on facilities, kitchenette, living space; especially the fireplace and the bathroom spa were fantastic, peaceful time in the hills

It was a little dirty The location and the building has huge potential Construction is going on so clearly the owners are trying to address this.

Very private, clean and relaxing

Unfortunately my experience was not pleasant. Internet wasn’t working, and the internet cable to the house had a join cables twisted by hand and then covered with a duct tape, in the open weather.. so you of course I wasn’t going to work. Access door to the Spa was unopenable. One bathroom didn’t had mirror over vanity, other bathroom shower just pooled with water. Oven door wouldn’t seal close. The place was tidy but didn’t felt rundown, wouldn’t call it luxury apartment. When paying $1470 for two night expectations are higher. Kitchen was not very well equipped. Fireplace was nice and wood stocked, so that was good and location is central.