포르투 베이 팔레시아(PortoBay Falesia)

hello this was our second trip my first trip was last year in the same hotel and it was the best three years we had spent in any hotel we loved the hotel and everything from service to food location everything but this time we were treated horribly at the reception the perrsonal at the reception was the worst a hotel should have as the first contact first of all they gave us seperate bed to a couple and wheen we asked the beds to be joined the reception personal after half an hour waiting for somebdy to come and join the beds told us and that too in the worst possible way that the housekeeping will come when they have time the worst experience anybdy can have in t¡a hotel where u have booked a second time for the treatment u have had earlier i will not recommend anybdy to book this hotel i dont know it was because we booked through trip .com because they treated us real badi am really hurt by the treatment given by the reception staff to a paying client

My mother and I stayed for 2 nights. We were upgraded to a seaview room which had a lovely outlook. The environment and facilities were lovely and helpful staff. Very enjoyable and relaxing stay.

Minha estadia no hotel PortoBay Falésia teve desafios notáveis. A receção foi carente em informações e simpatia, e fomos surpreendidos com o aviso de encerramento para férias apenas no check-in. O quarto apresentou problemas no aquecimento, baixa pressão de água na banheira e um buraco, indicando falta de cuidado. Além disso, para um hotel de 4 estrelas, toalhas de banho e lençóis de muita baixa qualidade, ausência de roupão. Relação preço-qualidade não atendeu às expectativas. Apesar da simpatia no restaurante, comentários desnecessários afetaram a experiência. O pequeno-almoço foi agradável, mas o café deixou muito a desejar. A paisagem simplesmente bela. Bar com música ao vivo careceu de alguma qualidade, mas foi engraçado. A piscina interior estava encerrada, impedindo o usufruto de serviços mencionados no site do hotel. Restaurante qualidade insatisfatória. No meio da noite, as portas dos quartos a bater causaram desconforto e até preocupação e portanto consideramos inaceitável. O check-out foi marcado pela ausência de simpatia, não convidando a retornar. A minha avaliação geral o hotel PortoBay Falésia alinha-se a um estabelecimento de 3 estrelas não 4.

Property very expensive for accommodations. Food was subpar and hotel in of an update. Curtains broken in our room, smelled musty, worn out carpet everywhere. Emailed several times and called about rooms together because of small children. They weren’t very helpful and seemed put out by my request. I would not recommend to anyone

Superbe hôtel bien placé en bord de mer. Personnel très agréable et aux petits soins. Nous avons opté pour la demi-pension et bon plan car le buffet propose des produits de qualité et variés.

Beautiful property, convenient location for exploring the Algarve, wonderful staff and really nice dining options. Highlights are access to the beach, live music in the bar every night, super comfortable beds and a nice little balcony for stepping out for some fresh air directly from your room. Based on all the lovely outdoor furniture and swimming pools, it would be a fantastic place for group gatherings. There are a few hidden decks filled with cozy seating for those who want a chill hangout to enjoy the amazing scenery. Definitely recommend this hotel and would love to return.

The location was beautiful however not much to do if it's rainy. The hotel is old and has some wear and tear in the rooms. The beds are very comfortable. the staff and check out/in was extremely slow. I had several confusing communications about leaving early and ended up being charged for 2 days that i didn't stay there. Lots of confusion if you don't book directly.

Beautiful older resort property that is well maintained. High up on the cliff so has great views of the beach below. Excellent pool bar and breakfast. Walkable to lots of restaurants and the beaches but need to be ok with hills and stairs.