렌마크 리조트

Needs cleaning

Unfortunately, the hotel is not well looked after. Wouldn’t recommend

Bed was broken and uncomfortable. Back door wouldn't open and there was a strong smell of bio when I checked in.

The definition of “owner indifference to guest experience & repeat business.” Other reviews are hilariously fake—no one’s calling this place clean or the service good with a straight face.

Not the standard you would expect from a country c Restaurant was dirty, toilets attached to restaurant were dirty. When the menu says all meals are served with a salad bowl, you expect to receive a salad, not just chips and a wedge of lemon. The next morning when we went to restaurant for breakfast, nothing was ready - tables hadn't been fully cleared from previous evening, crumbs on floor as well as dead insects on tables. Rooms aren't sound proof, you could hear conversation in next room.

Had no hot water, tried to call at night, went to messagebank, hoped for the best but still none in the morning. Went out to sport carnival, rang through the day and they said they'd check, back in afternoon and still no hot water - in 2 rooms. Other people arrived, same thing. Solution from staff member was to walk across the carpark (it was cold and raining) to shower in another room (share that one shower between 4 people). Unsure if they were busy and didn't have enough rooms to move us to, or they just didn't want to, didn't really explain or talk to us. Light in room not working, tv asked for wifi password every 20 minutes (and that was only watching free to air). We ended up leaving after 1 night and finished our stay at another hotel.