오클라호마시티 The MADHOUSE Haunted Attraction 근처 호텔

This was by far a bad experience. Although I know it's not the properties fault it's just where the location of the hotel is that makes it a bad experience. I stayed there with my mom 9/13-9/16 2024. My mom's truck got broken into on Friday night along with 7 other vehicles. Other than that the front desk crew was very pleasant and helpful, the breakfast was stocked and nice variety of items. The rooms were clean, could use a updated but overall was clean. I booked with my Wyndham rewards. Although I'm disappointed that when I do stay at a Wyndham property I'm not getting points for staying.

매우 편리한 호텔, 호텔은 편리한 교통 수단에 위치하고 있으며, 옆에는 맥도날드 맞은 편에 2 개의 주유소가있는 큰 멕시코 레스토랑이 있습니다. 고속도로와 가까우며 켄터키 패스트 푸드에서 차로 3 ~ 4 분, 중국식 뷔페 레스토랑에서 차로 7 분 거리입니다. 쇼핑 센터와 매우 가까우며 Sam Members에서 차로 3 분 거리입니다. 호텔의 아침 식사가 가득 차 있으며, 객실에는 온수와 난방이 충분합니다. 호텔은 매우 편리한 생활을하고 주차가 매우 편리하기 때문에 몇 번 계속 머물 렀습니다. 호텔의 서비스 직원은 친절하고 반응이 좋습니다. 또한 호텔은 1 박에 50 달러 미만으로 매우 비용 효율적입니다. 호텔에 자동차를 가지고있는 친구들에게 적극 추천합니다!

New hotel that underwent an amazing reno. Booked the Junior Suite and what a wonderful room for a good price! Spacious, separate “living room” with gorgeous light fixtures, deep blue wall color with wonderful white baseboards and doors, beautiful window coverings and carpet. The bedroom is huge with wonderful bathroom that has a gorgeous large shower and vanity. Bronze fixtures everywhere which look so classy. Only problem was the “night light” under the vanity--flips on and off erratically. The Great Hall on the main floor is glorious. Soaring ceilings that look to be 30+ feet high, gorgeous art deco light fixtures and décor. Wonderful place for a drink to enjoy the surroundings. Parking is available in the attached garage which is the worst ever. Extremely narrow lanes that curve in ridiculous ways. Unfortunately that’s the only option to be near the hotel. We did not do valet parking (about $6 more), which is a must to avoid this horrendous garage.

Please keep in mind I have NEVER had to complain about any hotel stay ever this far in life. While in town for a concert, my brother and I stayed here for two nights. The afternoon following the first night, my brother noticed red raised itchy bumps all over the back of his legs. We assumed they could only be from the hotel, as we only left one time since checking in to get food. After looking up pictures of bed bug/ flea bites we confirmed that there was no other option of what they could have been. When checking out, we showed the receptionist the pictures of his legs as well as our disgusting molded/ brown duvet inserts. They reacted very quickly and asked for no additional information as they quickly said they would comp one of the nights. Which made us assume this might be a frequent problem due to their reaction. They later told us to send in the pictures and they would get back to us on comping the second night. We were then rushed to end the conversation and leave the hotel. When I called in today to check on the status of our refund, I was told that they sent someone out to test the room for bed bugs and it came back negative. We received no call with an update and were told that we would no longer be getting the second night comped after it was promised. This situation was handled extremely terrible by staff and my brother is still having major issues with his bites days later. We also had the maid service knock on our door three times, once at 8am, 9am, and 10am before checking out at 11am (1 HOUR BEFORE REQUIRED CHECK OUT TIME) Will never be returning to this Sheraton or staying at another one ever again. I would post pictures but the platform is not allowing me to attach them. PLEASE BEWARE!!!

발렛 서비스는 훌륭했고 더위에서 축복을 받았습니다. 또한 모든 것이 가까이 있기 때문에 운전이나 교통량이 많지 않습니다. . 우리는 헤어 드라이어를 놓쳤지 만 프론트 데스크는 우리 방으로 하나를 배달하도록 신속했습니다.

멋진 호텔. 건축물이 화려합니다. OKC 미술관 및 기타 명소까지 도보 거리에 있습니다. 방은 매우 넓고 깨끗하고 편안했습니다. Red Piano 라운지에서 저녁 식사 전 칵테일을 마시고 Perle Mesta에서 저녁 식사를 했습니다. 뛰어난 서비스, 음식 및 편안한 분위기. 한 가지 참고 사항은 더 이상 셀프 주차가 없으며 발렛 만 있다는 것입니다. 우리에게는 문제가되지 않았고 신속하게 차를 가져 왔습니다. 그러나 미리 알아야 합니다.

This is a pleasant, well-maintained property that delivers an experience consistent with what you would expect from Holiday Inn Express. Most importantly, the room was clean and comfortable, and everything was in working order. Common areas were well-kept and inviting. Front desk personnel were friendly. I inquired about a late checkout and was cheerfully offered a 2 PM checkout, which I appreciated (things like that are remembered). Parking (self-parking) is $15 per night, with in-and-out privileges. That seems reasonable for an urban hotel near the heart of a medium-sized city. The parking is in an outdoor lot behind the hotel, with access controlled by your room key activating a swing arm (a swing arm also guards the lot exit, but it lifts automatically; no key card is required to lift it). Hotel guests may keep their cars in the lot during the afternoon after checkout provided they do not leave the lot and attempt to re-enter the lot. The ”Bricktown” development (seemingly Oklahoma City's attempt to replicate the San Antonio River Walk) is a short 2-block walk from the hotel. A stroll along the canal is a nice experience. The complimentary breakfast was standard Holiday Inn Express fare, with staff doing a nice job keeping hot items restocked. Hot items included a pancake machine, freshly made oatmeal, sausage links, potatoes, and pre-fab cheese ”omelets”. The fitness center is fairly run-of-the-mill for mid-tier lodging, with two treadmills, an elliptical machine, a bike, a weight machine, some dumbbells, medicine balls, and a weight bench. I appreciate that the room had a microwave and dorm-sized refrigerator. A couple of small nits: (1) The fitness center had music coming through speakers in the ceiling, and it was loud. When standing on the elliptical machine, the speaker was within a short distance of my head. Hey hotel: it's 2024; people generally bring their own audio entertainment to their workouts. (2) While I appreciated the late (2 PM) checkout, I did find myself locked out of my room at 1 PM so had to go back down to the desk to get the key reauthorized. Overall, however, I would recommend this property and would stay again were my travels take me to downtown OK City.

The hotel is located in a fun part of town. The rooms were spacious and clean. The complementary breakfast was great! We decided to use the valet service and Cole was super helpful and very friendly.He made Valet worth doing!!! Front desk staff were friendly and knowledgeable. Will definitely stay here again!

호텔 총지배인 Patel은 체크인부터 체크아웃까지 모든 것을 비참하게 만들었습니다. 저는 메리어트에서 일합니다. 메리어트 표준은 모든 손님을 가족처럼 대하는 것임을 알고 있습니다. 목표는 사람들이 다시 오고 싶어하게 만드는 것입니다. 그녀의 고객 서비스 기술은 수준 이하이며, 그녀가 친절 외에는 아무것도 보여주지 않는 다른 메리어트 직원과 가족을 대하는 방법을 모른다면, 그녀가 실제로 담당하는 직원을 어떻게 대하는지 생각하는 것이 싫어. 내가 들은 것을 바탕으로 좋지 않습니다. 프론트 데스크 직원 Liz는 기름이 잘 흘린 기계처럼 장소를 운영하며 즉시 Patel을 교체해야합니다. 그녀는 문을 걷는 모든 사람을 가장 친한 친구처럼 대합니다. 그녀가 내가 다른 곳에서 돈을 가져 가지 않은 유일한 이유입니다. 그리고 그 곳에서 5마일 이내에 많은 호텔이 있습니다. 호텔 자체는 불평할 것이 많지 않습니다. 호텔은 깨끗하고 조용합니다. 아침 식사는 적절합니다. 객실은 유지되는 것 같습니다. 사람들이 거기에 머무르는 유일한 이유 일 것입니다. 그리고 Liz. 호텔을 관리할 때 다양한 이유로 손님이 있다는 것을 항상 명심해야 합니다. 가족에서 갑자기 죽어 장례식을 위해 집으로 날아가야 했다. 내가 걱정해야 할 마지막 것은 경영진이 체크인을 하는 가족 구성원을 무례하게 대하는 것이었습니다. 그리고 우리 중 누구나 그런 민감한 시간에 필요한 마지막 것은 프론트 데스크 직원이 고객 서비스 기술 부족을 우리에게 끌어내는 것입니다. 사람들이 어떤 일을 겪고 있는지 결코 알 수 없습니다. 고객에게 돈을 지불하는 것이 좋고 미소로 인사하는 것은 어렵지 않습니다. 일반 관리자는 호텔을 운영하고 사람들의 기술을 얻는 방법에 대한 교육을 실제로 사용할 수 있습니다. 그녀는 분명히 비참하고 직원의 얼굴에서 직원이 손님과 그들의 요구에 대한 관용을 가늘게 입고 있는 사람들에게 대한 열정이 부족한 것을 분명히 볼 수 있습니다. 사람들이 돈을 다른 곳으로 가져가는 것은 시간 문제일 뿐입니다.

What a amazing great advocated staff!!!! We spent a night in Hampton inn Oklahoma in our way home to Georgia. My husband left his valuable watch in room in this hotel. We made a call, and they said they talk to manager. Mrs. Jasmine mailed the watch to our house in georgia. How we can say thank to such great staff. Plus we really enjoyed our stay, such amazing clean room and what a wonderful breakfast. We both thank you all!!!!