오펜바흐 비즈니스 호텔

델타 호텔에서 세 번째로 3년 만에 처음이었습니다. 숙박은 좋았지 만 서비스 수준이 이전보다 다소 감소했다는 징후가있었습니다. 델타 호텔은 여전히 위치, 훌륭하고 깨끗한 객실, 맛있는 아침 식사 및 효율적인 서비스에 대한 훌륭한 가치를 가지고 있습니다. 그러나 많은 세부 사항이 누락되었으며 방에는 얼룩진 카펫, 마모 된 소파 표면과 같은 마모 흔적이 표시되었습니다. 우선 Moxy 호텔의 열쇠를 받았습니다. 하우스 키핑은 언젠가 우리 방을 청소하지 못했습니다. 아무도 앱에서 내 문자 및 요청에 응답하지 않았고 호텔에 전화하여 지연된 도착에 대해 알리려고했지만 아무도 픽업하지 않았습니다. 체크아웃 후 나는 여전히 내 폴리오를 기다리고 있으며 그들은 2박 중 1박만 내 Bonvoy 계정에 신용했습니다. 그들의 신용으로 현장 요청은 즉시 처리되었습니다. 다행히 작은 실수는 우리의 체류에 전반적으로 영향을 미치지 않았습니다. 결국 우리는 좋은 숙박을했고 도시의 다른 메리어트 옵션에 비해 좋은 가치를 얻었습니다.

Don't be fooled by the Sheraton brand. This does not live up to the same quality you'd come to expect from the brand and is let down by a very poor restaurant, a tiny bar, and rooms in need of urgent refurbishment. The initial approach area outside and reception areas are okay, but after getting my keycard, my first impressions of my room were like something out of the 80s. Orangey brown, fake wood furniture, orange chairs and carpet, and a TV on a freestanding glass table type thing. Not even wall-mounted. No stocked mini-bar (even though there were two in my room weirdly) and absolutely no tea or coffee-making facilities! Not even a kettle! Being on the ground floor meant you could not open the window, and add to that the sheer heat in the room meant you certainly would get very hot, very quickly as there is no air-conditioning, The bathroom was a slight improvement, but even so, it was dated. Plenty of brown marks and mold around the shower tray, along with just two towels. The restaurant was probably one of the worst I have had the misfortune to experience. The fact no one was in there should have been a warning sign, and the limited menu and expense should have spurred me to leave. But I stayed. With just six main meal items on the menu and the price of a Michelin-starred restaurant, I was expecting quality food. However, my chicken with pea puree was pretty poor and incredibly small. And that was it. Chicken on some pea puree. No accompaniments, no vegetables. All for €30. It was a shame, as the location is good, but on the whole, this hotel needs an urgent refit and someone to give the restaurant a shake-up.