홀리데이 인 스토크 온 트렌트(Holiday Inn Stoke on Trent M6 Jct15, an IHG Hotel)

Stayed here for the first time ever will never make this mistake again usually stay at premier inns . I left my expensive jacket in the wardrobe when I checked out . When I got home I realised this phoned up the hotel I got fobbed off the only person in my room when I left was the house keeper maid and totally denied it . I know I left it there eventually I got a call from the hotel manager who was going to investigate the matter and ring me back this never happened and now I cannot get in touch it’s like they know my number and are not answering.when you stay away from home and live in hotels you need trust and I have no trust in the staff who work there or the management. Joe

Avoid, avoid, avoid. The reception, bar and restaurants are lovely...as are the staff, but a lot of the hotel is in disrepair or neglected. Rubbish, glasses, cigarette butt's, face masks and clothing are strewn on pavements and at doorways around the hotel. This was never picked up, despite complaining. Unfortunately, one of the worst IHG's we've stayed in.

Great service and breakfast with excellent scene in an aged hotel. Swimming pool needs deep cleaning.

Really good place to stay as they have swimming pool , small one for sure.

The room was very small and next the day room was not clean, no towels. toilet flashing was broken, breakfast was ready good and plenty to choose. I don’t no we going back again. They staff was very nice and friendly too. Thank you.

Lovely hotel can't wait go back the stafff wete brilliant politr and the rooms we're lovely and clean and the outside ground s are immaculate and I really look forward to booking again which will be very soon

Nice pool, not too busy Simple restaurant with automated service Friendly staff Great location next to M6

Very good service

staff friendly, helpful and efficient. Prasad deserves a special mention as he was all of the above and more. Rooms very clean and comfortable, breakfast was excellent.