Do not stay here. Come visit for lunch / dinner, or go to the pool — the food is amazing and the common space is nice, but the rooms and service are atrocious. We arrived for a stay over NYE, and were excited at the beautiful common space and the amazing beach when we checked in. We sat by the pool and looked at the ocean. Everything was amazing until they showed us our room. The rooms are dark and dingy, and have clearly not been maintained. It seems like they also have not been cleaned regularly. Our room had a huge scorpion in it, and it took them 12 hours to send someone to remove it. There is a beautiful plunge pool in the back, but ours was covered in algae and filled with bugs. When we asked them to clean it, they just came and dumped chlorine into it (and left all the algae and dead bugs). There were tons of dead and living bugs in the room, lots of dust and sand, and every night when we came back there were pieces of mouse poop on the bed. The rooms are dark and dingy, with poor lighting. The lamp beside the bed was broken, and dangling by just the cord. They do not clean your room by default. When we asked them to clean it, they came a few hours later and replaced the towels and sheets. Unfortunately, a large amount of cash went missing from the table during the cleaning — should have put the cash in the safe! This seems like it used to be a great hotel, but nobody maintained it for the past 10 years. This is unfortunately seems pretty common in my experience with Grupo Habita. They build amazing common areas that are prime for Instagram, but their rooms are terrible. Come for lunch and dinner and to enjoy the common areas — but stay elsewhere!
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