힐튼 오클랜드 에어포트(Hilton Oakland Airport)

친절한 직원이 있는 멋진 로비. 우리가 만난 문제는 방에 들어가기 위해 문 손잡이를 위로 당겨야한다는 것입니다. 다른 문제는 체크인 할 때 안내를 받기 위해 리셉션으로 돌아갈 필요가 없다는 것을 알려야한다는 것입니다. 방은 크고 깨끗했습니다. 좋은 샤워기 좋은 샤워기. 에어컨 시스템은 잘 작동하고 조용했습니다.

Great hotel very happy with the stay.😃

공항에서 셔틀 서비스를 이용하면 자정이 지났고 호텔이 1.4마일 밖에 떨어져 있지 않음에도 불구하고 우리를 데리러 오기까지 45분을 기다려야 했습니다. 욕실 바닥과 샤워실에 머리카락이 있었고 카펫이 매우 더러웠기 때문에 우리 방은 실망스러웠습니다. 긍정적인 측면으로는 침대가 편안했고 밤새 조용했습니다.

The restroom wasn’t clean. We call the front desk at 1:30 am no answer for a load party. My wife and I have stayed here many times. You get a coffee maker but no water to make it.

The Hilton brand name and the photos included indicate that this should be a clean, maintained place to stay— it is not. Front desk staff was very kind and efficient but is the only single item I can say was good—or even acceptable—about this property. While surfaces of my room had been wiped down, nothing about my room felt clean: the carpet was stained in many spots, the window had handprints and drips all over it, there was no fitted sheet (just a flat sheet that did not cover the entirety of the mattress and had holes in it), one of two chairs had a large stain and hair in the bathtub. And then there was the smell: which was so overwhelmingly strong— a combination of old and new cigarettes and wet carpet. It was so strong, it was notable on my clothing and hair when I left the next morning. The elevator has a sign that is marked as out of order but a fellow traveler I was with was told it could be used: he did use it and said that the smell within was so unpleasant that he was gagging the entirety of his short ride. The halls were as unclean as the rooms, though some of the smell was masked by the signature Hilton scent. Finally, there was a very distinct feeling that it was unsafe. The gated entry, the notes on backs of room doors notifying that all cleaning staff had been equipped with panic buttons, and just general feeling all contributed to me feeling strongly compelled to leave. I honestly did not because I didnt want to go into common areas again.

My husband killed 2 small bugs. The carpet needs to be cleaned instead of just vacuum. The shuttle bus is supposed to be every 20 mins. We waited at the airport for 40. Called twice for them. Another individual had called also.

Receptionist we super friendly and nice. Got me check in and out quickly. Shuttle to airport made everything super smooth driver was nice as well and helped with bags.

Couldn’t find my booking then gave me an occupied room then told us breakfast ended at 10:30 when it was 10

This is an older property but the furniture is all new and the shower pressure and hot water is amazing! Staff was very nice and it was great to have the airport shuttle. We would stay here again.