스테이브리지 스위트 시카고-오크브룩 테라스(Staybridge Suites Chicago-Oakbrook Terrace)

#負評#對服務，設施失望；被安排在一楼，室内设施非常陈旧，沙发起毛严重，家具颜色也是黑乎乎的，体验感很差。早餐以及服务员的态度也很一般。下次不会再选择。

Took a trip to decompress from stress what I anticipated as a peaceful night started out with one of the staff members playing the pricing game with me as far as the incidentals which the amount is ridiculous the hotels ask for a 150 dollar hold and the rooms are outdated and appliances as well my appliances had what looked to be rust and I have no idea what the stains were on the glass part of the microwave. Before checking in he was nice after I stated my concerns about the amount of the incidental fee which he was giving me a courtesy discount and dropped it down to 50 dollars which was in my personal opinion too much he went back up to the 150 because he didn’t like my personal opinion which he considered it to be an argument and I wasn’t arguing I also stated other hotels don’t ask for that much. Needless to say I will do extensive research before I make reservations at another hotel and I will not be returning to this particular hotel again.

I really appreciated all the staff working here! Very friendly, helpful & positive. Rooms: very spacious, but a little worn. Water for shower never got hot. Breakfast: nice free continental breakfast. Food was good. Waffle maker not in service & only whole milk available. Parking can be difficult if you arrive later at night.

I liked the duck pond. Staff was very helpful when I had trouble with one of the burners.

It was an awesome experience to stay at your property . Me and rest of the family enjoyed it very much . The hotel is clean and the staff are and so kind and courteous. . Breakfast is so delicious. I will definitely recommend it to my friends and family. Keep up the good work and more power to you guys .

The hotel smelled overly pungent and it seemed like they tried to cover it up with too many different air fresheners. It gave my wife and I a headache every time we went inside so we decided to not finish out our last night there and left early.

The site listed dining options or a bar but did not have available. Breakfast times listed not accurate for the days of the week. Dishes, utensils, coffee pot all dirty and required cleaning before use. The TV's offered in both rooms were drastically crooked and nearly ready to fall off. The bathroom sink leaked at all settings.

Property not well maintained, inadequate parking, noisey, poor customer service! Will not stay at this hotel again

No idea what the property was actually like because when my husband and his group members showed up they were told their rooms were no longer available. They had a performance that night and were traveling, arrived only to be told their reservations had been canceled at midnight, but no one called to check and see if they were enroute or what their eta would be. Then they had to find a new hotel at almost 3 in the morning and paid significantly more for the last minute booking than I had paid for their rooms here well in advance.