We booked a room with 2 queen beds. When we arrived about 8:30 pm, we were given a room with 1 king bed. I asked the associate at the front desk about it and she said they were full and it was the only room they had available but that it has a sleeper sofa. We went to the room to find there is no mattress, pillows or sheet for the sofa. In addition it was filthy with trash below it. The king bed seemed clean but not the rest of the room. My husband went back to the associate and she gave him a sheet and mattress cover but no mattress. My son was kind enough to sleep on the sofa cushions. If we weren’t exhausted and would have been able to find a room elsewhere we would not have stayed.
Simply terrible and won’t stay there again.
번역