크라운 플라자 호텔 밀워키 에어포트(Crowne Plaza Milwaukee South)

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Location, value, and facilities were great, but sadly things went a little downhill after check in. Check in process was smooth and the room was clean and welcoming. However, the next day when I was back in the afternoon, the maid would prop open the rooms with was working on with the deadbolt blocking the doors from closing. She would prop the doors open even if she was at the other end of the hall. This causes the door to the room next to mine to swing and bang loudly. Constantly, which was rough as I was on a zoom call in the morning and trying to rest afterward because my evening event. Then, at the morning of check out, I went to my car to put my bags away before checking out and the shuttle driver almost hit me as I was walking to the lobby because he was going very fast and was trying to swing into a parking spot in front of the lobby doors. He yelled at me from where was sitting and was gesturing wildly with his hands, I wasn't sure but I thought he gave me the finger. Finally, the woman at check out was very terse and rude as I tried to ask questions because I had an additional charge on my account--which she said was the hold for the days stayed, but I was charged 3 times for a 2 day stay. It wasn't until I called later in the evening (as she did not seem to have the patience to answer my questions) that I found out that they erroneously charged my card for another room (the invoice even says "wrong card"). Everything was great until the second day. I would probably stay again for the convenience and value, but try to limit my interactions to with the staff at a minimum.

Staff was friendly location was great

Was disappointed the hot tub was broken and the pool water was pretty cold. Also the $9/person breakfast didn’t seem worth it glad I didn’t pay the extra money

There were things missing from my room I have yet to get my refund because they credited me for all night but one it was a horrible experience

The room was very modern, as was the entire hotel. Nice restaurant on-site, and shuttle service to/from airport was on time. Will definitely stay there again!

Great clean room. I just had little troubles such as a remote that didn’t work. Maintenance came right up with a new one. The only part I had a hard time with was the temperature of the room I just couldn’t warm it up. It stayed on 73 which is cold for me.

Hotel was clean & comfortable. The bed was amazing. The Worklife Suite was a little bland & small, in my opinion, as far as a suite goes. The pool & hot tub were clean & working properly.