릭소스 프레지던트 호텔 아스타나(Rixos President Hotel Astana)

호텔은 분주한 거리에서 멀리 떨어져 있으며 정원으로 분리되어 있습니다. 훌륭한 아침 식사. 편안한 매트리스. 하루의 끝에서 휴식을 취할 수 있는 SPA 구역.

솔직히 말하면 실망스럽습니다. 객실은 꽤 피곤하고 호텔 내부 자체도 그렇습니다. 수영장에는 차갑고 탁한 녹색 물이 있고 방 자체는 시원합니다. 방의 물은 두 번 업데이트하지 않았고, 4번 요청한 후에야 교체해 주었고 결국 복도에 있는 카트에서 가져오러 갔습니다. 객실에는 난방 시설이 없으며 에어컨만 있어서 뜨거운 공기를 불어서 매우 건조시킵니다. 방의 온도가 고르지 않게 따뜻해지고, 겨울에도 창문 근처의 바닥과 벽이 여전히 차갑습니다. 아침 식사는 맛있고 신선하며 다양합니다. 흥미로운 경험이었지만 다시는 여기 예약하고 싶지 않습니다.

My recent stay at Rixos President Hotel Astana was an absolute delight, leaving me with an indelible impression of luxury, comfort, and exceptional service. From the moment I stepped into the lobby, I was enveloped in an atmosphere of sophistication and warmth that set the tone for an unforgettable experience. The check-in process was seamless, with the staff exhibiting genuine friendliness and efficiency. The lobby exuded a refined ambiance with its chic décor and tasteful furnishings, creating a sense of anticipation for the lavish experience that awaited within the hotel. Entering my room was like stepping into a haven of tranquility. The contemporary design, coupled with thoughtful touches, provided a perfect balance between style and comfort. The bed was a sanctuary of plush pillows and sumptuous linens, promising a restful night's sleep after a day of exploring the city. This hotel offered an impressive array of amenities that elevated my stay to new heights. The fitness center was well-equipped, the spa indulgent, and the rooftop pool provided a breathtaking panorama of the city below. Each facility was a testament to the hotel's commitment to providing a holistic and rejuvenating experience for its guests. Dining was a gastronomic journey. The hotel's restaurant showcased a culinary masterpiece with a menu that catered to diverse palates. The chefs' dedication to using fresh, local ingredients was evident in every dish, and the attentive staff ensured that every dining experience was nothing short of exceptional. What truly set this hotel apart was the impeccable service. The staff was not only attentive but also genuinely invested in ensuring a flawless experience. From the concierge's helpful recommendations to the housekeeping team's meticulous attention to detail, every interaction was characterized by a genuine commitment to guest satisfaction. Situated in a prime location, provided convenient access to the city's attractions, making it an ideal base for exploration. Whether I was immersing myself in cultural landmarks or simply meandering through nearby neighborhoods, the hotel's central position added immense value to my overall stay. In conclusion, its exceeded my expectations in every aspect. It seamlessly blended opulence with genuine hospitality, creating an environment where every guest feels pampered and valued. I wholeheartedly recommend to those seeking a retreat that goes beyond accommodation, offering an experience that lingers in the memory long after check-out. I look forward to returning for another chapter of indulgence and relaxation.

It’s was a clean and very good hotel . I like it .

Good location

酒店設施陳舊，早餐沒甚麼選擇。除了餐廳職員服務專員外，大堂所有職員都非常無禮，看見客人提幾件大行李，裝沒看見。想把行李暫存，黑著臉，煩到他了。房間竟然只有一個插頭在地下，不能同時手机，平板充电。 跟阿拉木圖Rixos想比差太遠，日後不會在入住。

Отличное расположение. Вкусные завтраки. Красивый холл.

Прекрасный отель, со всеми удобствами, благодарю за то что исполнили мои особые пожелания😘😘

阿斯塔納最好酒店，我覺得。