하드락 호텔 발라르타 올 인클루시브(Hard Rock Hotel Vallarta - All Inclusive)

Wonderful staff, room, beach, entertainment and pools. Sit down restaurants had excellent dinners. Disappointed that on two of the nights we were planning specific dinners those restaurants were closed with no guest notification. Also, the breakfast/lunch buffet was not the best. However, overall our experience was very good and we met a lot of really nice people…note - this is the Hard Rock so be prepared for some loud music.

By NO means a 5-star resort The good… ◦ The food was very good. ◦ The alcohol was top shelf. ◦ The staff was extremely gracious. ◦ The pool is nice (although iguanas roam the pool, which can be scary for some people). The bad… ◦ It’s very run down (holes in walls, cracked tiles, peeled paint) - more in line with a 3 star resort. ◦ It’s incredibly LOUD. Like off the charts LOUD at ALL hours. To make it worst, the hallway (at least for level 1) was an echo chamber - you hear every little thing. There is no sleeping in this hotel. The fire alarm went off twice a day EVERY day we were there - usually around 5am. ◦ The repairs (which are badly needed) are done at your inconvenience. We did not have access to our patio for 2 days because they were painting above it. ◦ This is a pet friendly resort. I realize this is a plus for some, but barking dogs in the echo chamber hallway at all hours is not fun. Overall, we will not be back. We’ve been to PV countless times & this has definitely been the only trip that disappointed.

Excellent property with great service, entertainment and amenities. An unexpected Category 4 hurricane hit Puerto Vallarta during our stay and we were extremely impressed with the hotel's preparation and response to the storm. They were very communicative with their guests and had options ready for us if we needed to evacuate. Additionally, they had the hotel back to normal by the next morning. Their response during the crisis really showed that the hotel was well staffed and organized. Would definitely stay here again. Oh and the Michael Jackson and Bruno Mars impersonators were incredible!

Great for families. The facilities and location are pristine. You will get the best price if you book with little time in advance.

This property is beautifully cared for and the rooms are excellent. Food is great a no ridiculous reservation system that frustrates people and ruins your vacation

Just a bad , dirty hotel. I left after 24 hours and was not refunded anything. Terrible food , dirty , old. Unsafe and lack of security

Rooms are poor and outdated, beds small and uncomfortable. Pillows like rocks. Very little sleep. Not family friendly

This was a great all-inclusive in so many ways! The staff was super fun, friendly, and effective. Entertainment every day was a blast. The food selection and quality was perfect and added a ton of value to the experience. The pool and beach areas were idyllic, we never couldn’t find a good spot at either. The room with ocean view was spacious and clean…the general vibe at the hotel was super fun! Highly recommend!

I enjoyed the room, bed was comfortable, the resort was easy to navigate, the beach was great, the dinner options are much better than other resorts we have stayed at, premium alcohol and great drinks, amazing waiters and waitresses, fun with activity staff. Rocky Royalty came with a few additional benefits and room on the 8th floor. We loved our trip and would go back. Hotel could use some minor renovations