Hell on earth. Pretended to be a 5-star hotel, with “luxurious” “suites” but revealed as a bad hostel. We made a reservation for the GRAND SUITE (grand sh1t) for more than 300$ per night for 3 nights, but we got a poor room: No storage place for clothes in the room; No bath 🛀🏻 , only shower 🚿 ; A shared balcony with the next room; Very poor amenities; Very basic shampoo and soap (like in a 3 stars hotel); No bellboy; No concierge; No security at the hostel; No waiters at the lobby; Very tiny swimming pool; The so called “Grand Suite” didn’t offer even forks, knives or glasses for wine, not to speak about the empty mini-bar… or the absence of bottles opener..; The sofa was like of the poorest guesthouses in India 🇮🇳; The shuttle service which was promised from the airport was revealed as a big nothing..; The staff was RUDE !!!!; The welcoming experience was awful 😢;No espresso machine in the “suite” 😳; the breakfast was shameful : no espresso, no traditional Greek food, no smoked salmon, no fresh bread, no mineral water, no menu, just rotten fruits and a disastrous service!!!! And a Jelly dessert 🤷🏿♂️ Look at the pictures attached!!!!!! As we complained to the management about our awful experience and sent them the draft of this review they expelled us from the hostel !!!!!! We were left abandoned at the street without a place to sleep in!!!! Many-many guests made a big demonstration at the lobby because of the bad facilities and the hostile service but it was seemed that the staff was used to it. The breakfast was awful; maybe refugees would have been satisfied with it. It is a 3rd-world-country-hostel and this place is even worse than this! Even before we got our room we started crying at the lobby, as we understood we arrived in HELL !!!! To pay 300$ per night for such a torture is unacceptable!!!! It’s not about the money but our vacation was ruined because of this situation. After one night of tortures, we found other hotel which was great. If you want to get a jungle vacation, and you don’t want to fly to Africa, you should go to this place !!!!!
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