베이몬트 바이 윈덤 핫 스프링스(Baymont by Wyndham Hot Springs)

Why did I not read the reviews? This place is awful. The staff acted so inconvenienced by my small children. I'm pretty sure the family that runs it lives in the hotel. They complained that in the ten minutes we were in our upstairs room getting settled in, we were too loud. Maybe don't live in a hotel if you're worried about noise. The pool was probably about 40 degrees. I asked for some pool towels and they gave me two. I asked for 5 because that's how many of us were in the pool and the guy said, "that won't be possible." It's towels, dude! Why so stingy? I regretted checking in almost immediately. The city should really come in and check this place out.

The suite jacuzzi tub and shower tub were dirty when we checked in. The manager apologized and had it cleaned while we were out for dinner. Bed was comfortable.

First there is no one at the front desk so we had to wait a while to check in. Second we had to ask for towels and a bath mat as there were only 2 towels in the room. The carpets are so stained and dirty. Our sink in the bathroom was quite stained and there was no hot water in our room. Our lock on the door was missing half of it so we couldn’t lock up properly. The indoor pool had no towels and the pool was so cold our children couldn’t even get in it. Lastly the breakfast was dismal as well biscuits and bagels were hard as rocks the gravy was just like using milk. I just expected a Baymont hotel to be better.

I originally planned to stay for 2 nights but checked out after 1 night. The place and room did NOT feel clean. The main carpet in the lobby and stairs hadn't been vacuumed in who knows how long and the over all feel of my room and the place felt yucky. When I arrived to check in at 3pm (check in time) I had to use the phone to call for assistance and he said he was eating lunch and pretty much just told me to wait until he was done. Of course I called again and finally got another person to help check in. I lost a nights stay fee but wasn't going to stay there any longer.

Our room was not stocked with towels or cups, the shampoos and body wash were half used in the rooms. The tub has visible grime on the textured bottom, we were travelling with our baby and I had to go around and pick up several crumbs clumps of dirt and even a rubber band off of the floor. The pool was not heated and cloudy, no towels to be found there as well. I’ve never reviewed a hotel but this needs to be addressed

For the price, I didn't think it was initially too bad. The bed spreads were stained. The bathroom door veneer was being held together with tape at the bottom. The couch was broken but usable. The room hadn't been vacuumed. The front desk was not good. I couldn't call the front desk from our phone in the room. As I was leaving, I commented that the room hadn't been vacuumed, and the manager proceeded to argue with me. An early check-in will cost you $35.

The rooms were not swept, the towels were ragged and musty, the bottom sheet was put on upside down, and the room needed rekeyed almost every time we left. There was a huge pile of trash outside the end door. I think there were 3 rooms occupied when we stayed. The employees child ran the upper hall and you could hear every pounding footstep below.

The guy working was alone and had been for the previous night. He was very hard working and helpful!