베스트 웨스턴 애플비 파크 호텔(Best Western Appleby Park Hotel)

The hotel and staff were lovely. We ate there for both nights of our stay and the food was very good and at good prices. However whoever does their ordering and stocking needs a serious kick up the ****. No red wine or brandy in the bar both nights (why not pop to a local supermarket and get some if orders are iffy). No coffee in the bar, machine broken. Second night some desserts ran out. Second morning at breakfast no croissants then after waiting for 35 minutes for cooked breakfast we are told they have no eggs! They did refund our breakfast! As I said the staff were great just sort the ordering.

stayed over on way up north for a break and always use Best Western in staying overnight found this on website and planned to stay overnight and they catered for the mobilty issues of my husband and so caring and helpful

Friendly stay and felt at ease. Meal was little small but lovely. Lovely room was quite warm and very clean. Staff very friendly and always approachable. Easily accessible car park and plenty of space

The hotel was ok, nothing special. It was an incredibly hot night when we stayed and there was no air conditioning so a very uncomfortable night with very little sleep.

Desperate for a night away after fifteen months of lockdown, I felt sceptical due to there still being Covid restrictions. But what a pleasant night away. We arrived late afternoon and was met by a lovely, friendly lady called Liz. She made us feel really welcome. She checked us in and explained things to us - we had booked this hotel with a Zoo deal on Groupon. She talked to us about the zoo and included the children into the conversation too. We were meeting friends for dinner that evening so decided to eat at this hotel. My friends were also made very welcomed. Liz went out of her way to come and chat to us. the young man who served us - Leon, was extremely polite and well mannered. The food arrived well presented and we did not have to wait too long. There was a good selection of vegetarian options which we thoroughly enjoyed. Our room was comfortable and had an adjoining door to a twin bedroom next door. Breakfast was good too. Obviously there was no self service buffet due to Covid restrictions but they had a good waitress service. Overall, a very enjoyable stay and I would definitely go again.

Stay was fine however food was very sub standard and expensive frozen pizza at £11.95 is to me totally unacceptable even to go to rip off

When we arrived we were checked in by a very friendly Receptionist called Kerry, she made us feel very welcome and booked us in for breakfast. The room was lovely and very clean, excellent size, bed was very comfortable. We both felt very Covid safe here. We had a drink in the evening in the lounge area, served by Grace, who again, was very friendly. Lovely to be served by such friendly and happy staff. In the morning we went for breakfast and was served by another Kerry, and she was very helpful and friendly. The breakfast was lovely and couldn't be faulted. All in all, we had a wonderful stay here and would not hesitate to recommend it.

The hotel and facilities were fine and to be expected. However the staff are unorganised. The covid behaviour is poor as most won’t wearing masks properly and kept pulling them down to talk. Having not yet been vaccinated and then handling my food made me very uncomfortable. The waitress at breakfast was very blunt and within a few seconds of giving us a list of their foods asked what we wanted without explaining the system (usually it would be a buffet). Overall it’s a shame the staff couldn’t have been more welcoming and following covid laws to keep customers safe. A shame.

Forget everything else, at last I’ve found one of the best places to eat in a hotel First of all the front of house staff are fantastic, teeming with personality and laughter Fabulous Secondly yep I was gonna order the usual take away Chinese etc etc, but thought you know what I’ll give the food hear a go, Lucky I did, I’m on honest I would just come for the food, TRY THE BURGER sits fantastic and you certainly won’t be disappointed I stay away 4 nights a week 52 weeks a year and it’s just so nice to have warm friendly staff that to be honest treat it like there homes and yours, forget the hotels around Go with this and tell me the food isn’t great Sorry no pictures as I was so into my food it went Apologies