빌리지 호텔 뉴캐슬(Village Hotel Newcastle)

Lovely cosy rooms and lovely food!

屋內設施有點舊，但總體還算好 樓下餐廳環境不錯，用餐性價比挺高 前台小姐姐特別温暖， 樓下泳池遊個泳，太舒服啦 酒店不遠處就是海岸線，非常漂亮

Loved everything about it, warm and friendly staff room great plus good entertainment, beautiful Christmas decorations and a party atmosphere.

I dont have any complaints to make! They gave us a family room even though i booked for a double room, probably because they saw we had a baby with us. They also put as on the very first room on the first floor which was really convenient for us, as we had many things to carry. Check in and check out as smooth as possible. The room was spacious, clean with allthe basic amenities.

The staff are amazing… so friendly and helpful. I travel a lot for work and like to stay at Village Hotels. The room was generally clean overall however the bathroom floor was tired and brown around the back of the toilet and the toilet seat hadn’t been cleaned. Luckily I travel with dettol and just cleaned it up myself rather than faff around. Tea cup was cracked and browned with a dirty teaspoon and so much fluff comes off the towels 😂 It wouldn’t stop me from staying at Village hotels as these things happen!

Was nice enough and all the staff are helpful. I have never experienced it before in a hotel but in the evenings I didn’t have hot water. I reported it via the QR code that is provided in the room for these issues, but nothing was done by it. When I was asked about this on checkout, I told the person checking me out and they told me I should have come down and told them. I was a little gobsmacked as I don’t know why they would have a system setup if they weren’t going to use it.

Was amazing and Hayley at the front desk went above and beyond. Thankyou.

Rooms too hot, fans didn't work need to be serviced! Paid for a club room to be told that they are all the same now;so what a con paying for an ungraded room that doesn't exist!

Customer service very good and staff were welcoming. Surprised by the parking charge as not mentioned. Food was great and location was good for my need.