더블트리 바이 힐튼 버팔로-암허스트(DoubleTree by Hilton Hotel Buffalo - Amherst)

브랜드 서비스 관리 수준은 비교적 안정적이다. 전자레인지를 포함한 내부 시설이 완비되어 있습니다. 주차는 무료입니다. 체크인할 때 물과 쿠키를 선물로 주었습니다. 맛도 좋았고 서비스도 매우 친절했습니다. 이 호텔은 브랜드의 일관된 기준을 유지하고 있으며 나이아가라 폭포와 매우 가까워 숙박할 가치가 있습니다.

沒有自助早餐，衹是在一樓餐吧點餐，要等很久。每個人一定的額度掛帳，超了要自付。還不如出去吃了。房間極其不隔音，樓上上廁所都能聽的很清楚。

The staff was helpful and kind. Front desk and check in went very well. The room was dirty and shower had hair in it along with a used toilet paper roll. Phone in room didn’t work and the jets in the hot tub were broken during the duration of my stay.

Stayed here August 2023 and I loved it. Very clean and well maintained. They also offered a free shuttle which I used in the evening to go out for dinner. Went back March 2024 and there was a noticeable difference in the cleanliness of the room and overall hotel. Microwave in the room was dirty, stained towel, dusty room and the TV had no satellite the 1st night there. They fixed the TV the 2nd night. They also no longer offered the shuttle. I won’t go back.

We had an awesome stay! The pool and hot tub were the best part. The food was good and the service was excellent!

Check in was great. Room great. Pool problematic - dirty it needs to be vacuumed badly and the water was freezing cold it was more like a cold plunge. Whirlpool was also inder construction.

I was disappointed with the service upon arrival. The front desk lady was nice, although when I entered the hotel no one was at the front except a serving waitress whom did not look like she enjoyed her job. She did not say hi or smile. I arrived at 830pm and asked what time the bar and restaurant was open until and they said she was closing it right then. Your website said it was open until 12am. I ended up having your cookie for dinner, which I will say was delicious, but would have appreciated the restaurant staying open. There was hair in the shower and lots of dust bunnies in my room on the walls and roof.

Tv in my room wasnt working. Would turn on for a few minutes then the screen would become jumbled. Bathroom needed to be better cleaned. Hotel staff was very nice, hotel is in a good location.

We usually book hotels near UB when coming to town, as there is a cluster of hotels in area. This Doubletree a step above the others in Neibhborhood IMO. Only issue we had were noisy people up upstairs......think they were kids as there was a Hockey Tournament and it seemed like there were a lot of kids/parents at Hotel. Noise the guests, not the hotels fault. Clean, easy to get to, very comfortable room and beds.