머큐어 세르퐁 알람 수테라 후기

숙소 답변: Dear JinHee Hyun, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review. We are extremely heartened to read that you enjoyed your time at Mercure Serpong Alam Sutera. It is a pleasure to be in receipt of your detailed feedback of your recent stayed here. We always strive to work towards delivering warm hospitality to each and every guest making their stay exceptional. We will certainly be sharing your comments with the team which we know will serve as an inspiration to continue to serve with efficiency, warmth, and care. Mercure Serpong Alam Sutera is seeking for the pleasure to be welcoming you back at our hotel at the soonest time. Our best regards, Jessica Uekermann General Manager

숙소 답변: Dear valued guest,Greetings from Mercure Serpong Alam Sutera, jewel in the city!Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with our gym facilities. We understand how important it is to have a variety of equipment available, and we are actively working to improve this area to better meet the needs of our guests.We also appreciate your comments about the breakfast area. We will take your feedback into consideration as we look for ways to enhance the layout and overall experience.Your input is valuable, and we hope to have the opportunity to welcome you back and provide you with an improved experience.Best regards,Jessica UekermannGeneral Manager

숙소 답변: 친애하는 소중한 손님, 도시의 보석인 머큐어 세르퐁 알람 수트라(Mercure Serpong Alam Sutera)에서 인사드립니다! Alam Sutera를 방문하는 동안 우리와 함께 머물고 시간을 내어 긍정적인 리뷰를 공유해 주셔서 감사합니다. 우리는 귀하의 체류가 즐거운 시간이었다는 것을 알고 매우 기쁘게 생각합니다. 우리 서비스에 대한 귀하의 만족은 앞으로도 좋은 서비스가 유지될 수 있도록 전체 팀과 공유될 것입니다. 빠른 시일 내에 저희 호텔에서 다시 만나 뵙기를 고대하고 있습니다. 우리의 최고의 안부, 제시카 우커만 총책임자

숙소 답변: 친애하는 소중한 손님, 도시의 보석인 머큐어 세르퐁 알람 수트라(Mercure Serpong Alam Sutera)에서 인사드립니다! Alam Sutera를 방문하는 동안 우리와 함께 머물고 시간을 내어 긍정적인 리뷰를 공유해 주셔서 감사합니다. 우리는 귀하의 체류가 즐거운 시간이었다는 것을 알고 매우 기쁘게 생각합니다. 우리 서비스에 대한 귀하의 만족은 앞으로도 좋은 서비스가 유지될 수 있도록 전체 팀과 공유될 것입니다. 빠른 시일 내에 저희 호텔에서 다시 만나 뵙기를 고대하고 있습니다. 우리의 최고의 안부, 제시카 우커만 총책임자

숙소 답변: Dear Valued Guest, Greetings from Mercure Serpong Alam Sutera, the jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your review with us. Please kindly accept our sincerest apologies for the inconveniences caused during your stay particularly regarding the cleanliness of the towels and the discrepancy between the photos and your room. We strive to provide an accurate representation of our accommodations, and your comments will help us improve our services. Cleanliness is a top priority, and I assure you we will address these issues with our housekeeping team. We hope to have the opportunity to welcome you back for a better experience in the future. Thank you and best regards, Jessica Uekermann General Manager