윈덤 리버프런트 호텔(Wyndham Riverfront Little Rock)

I was sold on being able to see the river front but instead I looked out my window and send the top of the building and all the a/c units

Disappointing experience. I traveled in from out of state to the location early morning of the date of my reservation. I was told that the earliest check in time would be much later in the evening. I had no other choice but to book ANOTHER trip back home. When expressing my grievance to the management division of the hotel - they decided to not give me a refund. Not only did I lose points that I applied towards this stay, but I also did not receive a refund. It screams DESPERATION when an establishment such as this one can continue to drag out a grievance/ concern with excuses of “our systems are down” or “our systems are still being updated” rather than doing the pious thing in refunding the individual their funds back especially if they went through the appropriate chain of commands to address this issue well in advance before the “check in time.” Definitely a NEGATIVE ONE STAR -1.

Loved Jennifer at check in, Maria and Shawn as servers at breakfast, however Samantha in the bar needs improvement on people skills. Loved the hotel

Had a few issues with bathroom and wind coming in from the window people were noisey and stayed up till almost 4 in the morning

BI was coming to Little Rock for an event the day I checked in. My Waze decided I needed to see every angle of the State Capitol before I arrived. Meaning it had me totally lost. I called the hotel and Robert, the driver walked me through the directions on the phone until I arrived safely in the lobby. He also double checked with me the directions to the event venue. Ms Tina and Ms Jennifer and check-in were a delight and most helpfu. Breakfast was amazing and so were the staff, Ms Marie who made me a perfect omelet and Ms Flossy who made sure my table was cleared and my coffee was hot. They are rennovating during my stay my my room had been rennovated and was totally comfortable and quiet. I have already recommended the hotel to anyone who is coming to Little Rock. I am sure I will be returning as I am running for statewide office. Keep up the amazing job.

As always clean room, excellent customer service, and close to everything. We stayed here while attending a concert, really close to the venue, and the restaurant downstairs Benihana delicious as always. Love the complimentary breakfast offer as well. This is my husband and I favorite spot for our staycations we frequented this hotel over 20 times and we are never disappointed.

The hotel is old but some areas are currently being updated. Staff was great and the room was clean. Only complaint is the noise. You can hear everything that goes on in your neighbors rooms. Their conversations, snores, and tv. Its like they are in the same room with you

Construction in rooms down our hall, loud people in halls at 12&1. Electrical plug behind bed is coming out of the wall and makes light and clock on table flicker. Hot water in bathroom doesn’t turn off in proper stop.

We loved our stay here and will definitely return! Rooms were clean, loved that they had laminate flooring instead of carpet! Staff was excellent! Very convenient to our concert at Simmons Bank Arena.