코트야드 바이 메리어트 키 라르고(Courtyard Key Largo)

When we attempted to check in, we were told that we were being moved to another hotel. Our one night booking was being given to 2 or 3 night bookings. An email was sent to us earlier that day, but we were driving and didn't see it. The staff member was not very welcoming or sympathetic to our situation. I wrote to the hotel manager, but did not receive a reply.

Stay was horrible. Room was dirty, shower was disgusting. People in room downstairs from us were throwing bottles up at our balcony and yelling profanity. We checked out a day early because of it, did not feel safe. No credit was given, so disappointed in Marriott. I will not be staying with Marriott again. I am a Marriott member.

For $500/night they should at least provide free coffee. Starbucks closes at 11am and is expensive for light breakfast

The property needed updated,I booked a king room,to find out when I arrived that my room was unavailable and had to take a double queen room, their explanation was that the hotel was booked up, not only did I get the replacement room the continued to charge me for the king room.

Basic clean hotel, on Rt1. Rooms facing the canal have a nice view but the ones facing rt 1 are loud and the view is the parking lot and a gas station.

Room was great and spacious, only issue was the toilet did not flush very well. Also would have preferred a continental breakfast instead of the breakfast we had to pay for.

Our rug was wet in different areas of the room. We asked for another room but they said they were fully booked. They had maintenance come up and he agreed the rug was wet and thought maybe they did a rug cleaning that day. He said he will speak to the front desk. We never heard from the front desk so I called the front desk and she said he never gave her the info. There was no resolution- we didn’t get offered points or any discount and we had to stay in room and wear slippers if we got out of bed. Unacceptable. Thankfully we were only there 1 night.

Easy to access, great parking. Rooms were a bit dated but clean. Staff was wonderful!

Property is good but didn't get the room I chose on your app. Had 2 queen beds.