힐튼 가든 인 찰스턴 에어포트(Hilton Garden Inn Charleston Airport)

The overall condition seems run-down. Especially carpeting in my room, floorboards too. My bed was wonderful however. The front desk clerk, Jennifer, was one of the best I’ve ever encountered. A true pleasure.

Someone can call me 843-670-2700.Max The door was very hard to open. You needed a battering ram! The toilet was clogged before we got there. The shower sprayed all over the floor, had to use towels to keep away from toilet. The shower curtain was installed backwards. Our room was located next to elevators. Never do that again. Cleaning personnel congregated outside our door at 7:30am laughing and yelling down the hallway to others. Probably won’t be back..

Toilet was broken so was the door. Towels were not neat. Sink was coming apart. Bath plug did not open. Understaffed. Could reach room service. Maybe a free breakfast would have compensated but. $20 for a breakfast buffet? Wont stay here again.

Our room was perfect, except for a window curtain which wouldn't close. Staff came immediately to fix the problem.

Housekeeping was subpar. Our room had an almost empty roll of toilet paper with no others around, no Kleenex. Had to go get both from front desk. Floor was dirty, 6” floor base was removed and replaced with 4” base so it looks like hell. Pool suppose to close at 10:00pm but when we checked in at 11:00pm kids were running all over in the pool area? Wish I was a kid again, so they had fun and good for them. Breakfast people were nice and the food was good. Asked for a 12:00pm checkout but when we left house keeping just stood and stared at us, like they’re going to clean anyway, yeah right. Front desk people were nice and the shuttle guy was great. Overall it’s a place to stay by the airport.

Was not notified when booking the room that the hotel is undergoing renovation. While the room was clean, it was being prepped for renovation and there were patches in the ceiling, wall paper and walls were being *****ped. Bathrooms were being prepped as well. Noise from hallways was quite loud. Overall very disappointing experience.

Staff was nice. Continental breakfast was not included. We were pretty shocked when we got a $45 bill for 2 breakfast that included scrambled “egg beaters”! Probably won’t stay here again.

My entire floor was literally a construction site. The walls were being resurfaced and they were sanding the walls my entire stay. Plastic on the floor, dust floating, tracked it into my room. It was tragic and there was ZERO accountability by the hotel. Why not just put me in a floor that didn’t have construction?

Just overall not the cleanest room. Very slow draining shower. Great location by the airport though...