캔들우드 스위트 찰스턴-애슐리 포스페이트(Candlewood Suites Charleston - Northwoods)

The room was very clean and comfortable. The down side was the other guests cooking with their doors open so the smell was in the hallways. We were there for 2 nights. The first night was fine but the second night around 1am there were young children running through the hallways making a lot of noise and slamming doors. We tried to call the front desk but no one answered.

The hotel room did not have working ac/heater and I had to be moved to another room. The new room had roaches in the bathroom. Other guests were lounging in the hallways and were very loud.

The worst part we had a suite in it was roaches in the kitchen &bathroom area.the ice maker didnt work had to go buy ice.thevgood part we was close to everything.

Everything was good. The only thing i was a little concerned about was housekeeping. They never came and cleaned the room the whole time i was here. Im not sure if they operate in a particular time because its an extended stay but i thought housekeeping was everyday at a hotel. Either way i enjoyed everything else.

The mattress was a bit uncomfortable. My overall experience was good 👍

Candle wood was a good stay. I would stay again. The service was the best and the location was convenient to a lot of popular places. Minor cosmetic issue I had but overall my stay here was wonderful, great, awesome!!

I like that it is close to the shopping mall but thats about it everything else was poor i spend 8 nights and not 1 day did we get house keeping service. They gave us a room with a broken toilet that was running water 24/7 we reported it from the night we checked in they send maintenance in the mrn he said it cant be fixed now and they agreed to change our room and then they gave us a key to a out of order room my god i am still tramatize by room 316 we had to stay in the room with the broken toilet for 8 nights and to make it worst dog hair was on the carpet,blood stain on one of the sheet and they leave a tissue in the bathroom that was almost finish

They check us into a room with a broken toilet we reported it and they promise to change our room and wen they did give us a key it was a out of order room. The carpet in our room had on dog hair we spend 8 nights and no cleaner not even once

Room was filthy, liquid stains on the floor, counter top, and coffee pot, dead roach on the bathroom floor, bad odor in the room also