나트랑, Nha Trang Puppet Theatre 근처 호텔

예약 후 메일을 보냈지만 전혀 소통이 되지 않았다. 하지만 그 외에는 서비스가 훌륭했다. 로비 직원도 영어는 거의 못했지만 의사소통은 가능하였다. 조식도 맛있었고 시설이 매우 깨끗했다. 수영장이 너무 좋았다.

나트랑 시내와 걸어서 10분 정도 걸리고 비치 바로 앞에있어서 유동성 좋아요! 1박하고 청소 잘 해달라구 팁 놔뒀는디 청소는 제대로 안 해주시더라구요🙄 하지만 조식도 종류 많고 너무너무 만족했습니다!!

Заселились в номер делюкс с ограниченным видом. Окна выходят внутрь отеля, но это никак не смущает. На 12 этаже классный бассейн с панорамным видом. В отеле немноголюдно из-за отсутствия китайцев. Завтраки очень простые и посредственные, но подают разнообразие фруктов, что является неотъемлемым плюсом. Единственный минус - это очень хорошая слышимость, слышно все, о чем говорят в коридоре. В номере наборы : зубной набор ( щетка +паста), расческа, шапочка для душа. Гель для душа и шампунь не одноразовые, а просто налиты в емкости. Также обновляют по 2 бутылки воды каждый день. Месторасположение очень удобное, немного вдали от дорожного шума, но в то же время близко от моря и супермаркетов, различных заведений.

우리 가족에게 너무 행복한 시간을 만들어 준 멜리아 깜란 비치 리조트! Viet Nguyen 매니저님이 투숙기간 내내 스케줄부터 이동수단까지 여러모로 신경 써주셨습니다. 아빠 생신을 맞아 다녀 온 여행이었는데 이사실을 알고 케이크를 준비해주셔서 생일파티도 하고 기쁜 마음으로 더 좋은 추억을 남길 수 있었습니다. 룸 컨디션과 일출이 보이는 전망, 프라이빗 비치, 직원분들의 친절함 모두 훌륭했습니다. 다음 기회가 된다면 재방문하고 싶습니다.

시설 최고,직원 서비스 very good 특히 한국인 직원이 이었어 세심한 서비스가 더 좋았음 수영장등 부대시설도 좋았음 아내 생일도 케잌도 챙겨주고 침대에 이벤트(사진)을 받았네요 마지막으로 조식도 아주 만족스러웠습니다 신경써준 직원들께 감사한 마음 전합니다 신깜언..thank you so much

좋긴 했어요 전용 비치도 있고 수영장도 있고 모든게 좋았고 해변도 예쁘고 물놀이에 최적화되었다고 할까 단점도 있었어요 당구장이랑 탁구장? 이 있던 곳은 관리가 잘 안되는 듯 해요 당구장엔 기본 초크도 없고 당구공은 오랫동안 안닦인채로 방치상태더라구요 저희는 3박을 여기서 했는데요 둘째날은 오전에 일정하고 와서 오후 한시 반쯤 왔는데 정리가 아예 안되있더라구요 그 시간 수영하러 가면서 따로 재요청했네요 그리고 1박해도 냉장고에 음료 콜라 사이다 무료인데 3박하면 매일 채워줘야되는 거 아닌가 생각이 들더라구요 가보면 한국인이 90프로인데 룸ㆍ시비스 메뉴판은 한국어로 만들어줬음 하는 생각도 들구요 영어 안되고 바디랭귀지로 의사 소통하실분들은 고생좀 하실거에요 물론 뷰나 수영장이나 그 외 시설들은 훌륭했어요

The WORST resort ever.....!!! TOTALLY a SCAM !!! PLEASE READ before booking! FIRSTLY, we paid for 3 nights in a bungalow with a sea view, what we actually got was an appartment with a sea view. The resort does not have the typical bungalows you would expect to find in a tropical resort. SECONDLY, during our stay they were constructing a new area on the sea front near the pool and our appartment. We raised this with the resort as the noise was annoying when we booked a resort to rest and relax. One of the Managers discussed this with the owner and informed us that the work would stop for the remaining duration of our stay (2 days). Later that day in the afternoon they started to work again which we found strange. Later that evening on returning from the city we found a letter from the hotel in our room informing us that the work will continue for the coming days. We discussed with the Manager again (apparently only responsibile for the restaurant) and he was as supprised as us. We left it with him to discuss again with the owner. After being informed by the hotel that the work would stop for the coming two days to help us enjoy our stay at the resort, we thought amazing a hotel that really focuses on its guests experience....! We are really disappointed and feel that a hotel with such high ambitions should be more focused on its guests and when you say something will happen make sure it does....a promise is a promise. THIRDLY there is no PRIVATE beach, only a slab on concrete by the sea. On booking said the resort has a private beach, this is not true and maybe what they are trying to build..... We picked this resort because reviews seemed very positive, photos looked amazing and location was ideal for our need to take 3 days rest and relaxation. What we got was 3 days of banging, crashing, dust and diesel fumes whilst the construction continued.....Thanks for ruining our time in Nha Trang....! TOTALLY a SCAM !!!

방은 깨끗하고 컨설턴트는 매우 열정적이고 손님에게 헌신적이며 방은 너무 아름답고 매우 괜찮고 매우 만족합니다. 다음에 남편과 나트랑을 방문하면 들러서 지원할 것입니다.

일단 재방문은 안 할거에요 배타고 들어가서 또 기다려서 툭툭타고 들어가서 또 식당도 한두개 뿐이고 너무 동떨어진 느낌이라 내가 왜 이 돈주고 여기 갇혀있지 라는 생각이 너무 컸어요 베개는 오리털이라 그런지 방이 습하니까 냄새 너무 심해서 푹 자지도 못했고 바꿔달라고 말해서 바꿨는데 똑같더라구요 그냥 솜베개를 달라..직원도 누구는 눈마주치면 인사하고 누구는 안하고 베트남 치고 친절하지도 않다고 느꼈고 조식도 맛없어요..

We had reservations for a suite 1 bedroom ocean view room, and the pictures on the Capital One travel website showed this room with a round bed and ocean view. However upon arrival, the manager (“Hoc”? On 08Nov22 afternoon) tried to put us in an inferior room facing a building with 2 beds and a partial ocean view. When went back down and refused this room He said his system showed this is what I reserved and paid for. I showed him my prepaid reservation clearly showing otherwise. It also didn’t make sense, as his room was only $28 for 2 nights and we paid $68 per my reservation receipt for the suite 1bd ocean view. While there clearly was some miscommunication in the reservation systems, Instead of acknowledging and honoring my reservation documents, and dealing with the problem between vendors in the background, he said mine were a “lie”! Yes actual quotes! Even though my payment clearly indicated there was no way I reserved the inferior room he put me in. Over the course of the next half hour, we went back and forth, him upping the room type and me showing him pictures of the room I reserved and requesting that room. He even said that I could NOT have that room because they “sold out 10 minutes ago” and maybe I could “try again tomorrow to switch rooms if available”. I then showed him on my phone that Booking.com shows 3 of these rooms still available - and he said it was “lie”, again! So I showed him on Agoda.com the same fact; he just shook his head. I then called Capital One Travel and they talked to him via my phone as they couldn’t reach his office internationally. FINALLY after all this I got the room I paid for. But I was not happy about this check-in experience. It tainted our whole stay here. Perhaps it was just a one off with this manager, but his behavior demonstrated a serious lack of customer service, common courtesy, logic given the rate we paid, and integrity. We question how the hotel could tolerate such behavior and concluded he must have the support of his management to have been so aggressive and bold in his actions. We will NEVER stay here again as a result.