Good location with nice beach area, friendly and accommodating staff. Warm welcome with fresh flowers and fruit platter is a pleasant surprise.
The hotel still has to figure out something with the buffet at breakfast and dinner when more people stay at the hotel (we stayed 12 nights during Chinese new year) - the quality of food and service must stay consistent as we are paying the same or even extra price for a room and meal during busy time.
Coming in the middle of breakfast time to empty plates and bowls is very disappointing. Managers acknowledging the problem and willing to solve it gives hope, as this hotel has great potential.
Maybe it’s just our luck, but I’ve never seen housekeeping as frequently as in this hotel in my entire life - they always came either at lunchtime when we are in the room or before dinner when we get ready 😂
Also please inform people at check in and your staff about your room locks - the lock catch and door handle can block itself while the door is still open, so the door won’t close properly before you reopen it. We came to our door wide open after housekeeping once, we also saw many open doors on our floor every single day during our stay.
번역