베드포드 로지 호텔 & 스파(Bedford Lodge Hotel & Spa)

酒店服務非常友好，可以問他們要拖鞋，感覺很親切舒服！打開門房間床上放了一個可愛的馬的小公仔，頓時吸引我們的眼球，女兒隨手畫了一個，離開店的時候又順手買了一個，25鎊，很喜歡！

Lovely hotel and setting . The staff were very friendly and helpful. Food was amazing and health suit was fantastic! The only reason I didn’t give a 5 * for customer service was when I called reception for assistance with the tv at around 21:50 after a promise that someone would be along-nobody showed!

Did not disappoint! Read various reviews and this hotel lives up to it's reputation. The service was excellent, delicious food and spacious bedrooms. The pool area was also good.

From the moment we arrived in the reception. We was greeted with a huge smile and our requests where answered immediately, we have a problem that the lovely receptionist Eleanor had sorted by the next morning. My Partner has the best birthday weekend due this. Property was very clean Room service was on point Staff where lovely Food was good Drinks where good Highly recommended

Clean well presented rooms. Friendly staff, food in bar, restaurant was good. great location. Ample parking.

From, start to finish the staff are very welcoming happy to help The food is fantastic and fresh

Bedford Lodge is a lovely place and close enough to walk into Newmarket town Center, the staff are very polite, professional and friendly, two areas that would have made our experience better, firstly the phones in our sweet where not working, normally dial 0 for room service but we did not have this option during our stay, this meant having to walk to reception to place any orders for drinks or food etc, we were promised it would be fixed but it was never fixed ,although reported on Friday evening was still not fixed on Sunday! Part of the luxury of a hotel is being able to pick up and place an order and relax while in your Bedford lodge dressing gown and not having to move. this had an impact on our stay. Second point is the spa relaxing chairs where not very relaxing as they had no soft matress or covers just slats of wood, we found the whirlpool was used almost all the time so wanted to sit and wait for it to be free and the steam room didn’t work very well! Lovely place, great food and service.

We had a lovely overnight stay. We were made to feel very welcome by all the staff nothing was too much trouble. The room was large and very comfortable. The bar had a lovely roaring fire and the food was excellent. Would definitely recommend and we will be back.

I had a lovely stay and would definitely stay again the only problem I had was that I couldn’t get the TV working I had a poor satellite connection it said and taking the towels to the pool was a bit of a pain as then we had to get more for our room .