A large group of us booked to stay in these apartments last week, we had 4 of the 6 apartments in this block and we was in shock when we got in and saw the state of each one I stayed in apartment 2, and we had many issues - there was 6 of us and we were given 4 towels for 4 nights, I phoned wednesday asking for more towels ans toilet roll and was told they don’t have deliveries until Thursday, I called Thursday and was told they would send some over, we never received them - we had no hot water on day 1, luckily I had John the maintenance man’s phone number and called him in to fix it - Holes punched in walls - no mirrors in any of the bedrooms, we had to share one in the bathroom - extremely low water pressure in main shower made it impossible to use, meaning 6 of us was waiting for the smaller shower every day - main shower glass was hanging off - bathroom radiator hanging off - the smaller shower had no panel at the bottom, my friend caught her foot when getting in the shower and cut it - door wouldn’t shut properly - no fire alarm Our apartment was the better one out of the 4 we had between our group, as the others had broken door handles, bigger holes in the walls and one had a glass table covered in ❄️ stains upon check in I am currently waiting for an email back from the apartments to escalate this complaint as this ruined our time in Newcastle with our friends as we was worried about what else could go wrong with the apartment while we was there Avoid these apartments at all costs, another friend was staying at the Quayside location and had no complaints, so if you really want to book a dream apartment, book in there but I don’t think this company deserves money from anyone if they’re letting people stay in apartments in this condition
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