A senior couple stayed at this lovely hotel for a special occasion in the Ellis Suite. Our welcome at reception was delightful, and the young lady showed us around the publc rooms, before carrying our suitcase to the suite. Family members had evidently been in touch with the hotel, as a beautifully packaged bottle of Champage was on ice in our room, ready for the start of our celebration. We thoroughly enjoyed the afternoon tea in the lounge area which was part of our offer, and the quality of this was delightful. Note to management.......why do you not decant the lovely thick cream into a small 'ramekin' bowl, rather than serve it in its plastic manufacturers container ??....everything else you do is to such a high standard. Our evening meal was part of the package, and not just a financial offer, which was lovely. You could have paid a supplement for one or two more expensive offers, but in general the whole menu was excellent. Wines were good, if slightly on the more expensive side ! A standard Rioja Crianza at £38.00 is rather pushing it ! Breakfast in the morning was 'roughly' time booked, but very flexible, and to a very high standard. Lovely helpful staff, and guests could really order what they wished form the menu supplied. Jugs of quality fruit juices could have been labelled, but the fresh fruit salad was excellent. A very special hotel, with lovely gounds, and we would be delighted to return.
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