Ashorne Hill Leamington Spa

We booked last minute as where picking car up in Leamington Spa, we arrived after 6pm and was dark, only thing to improve would be lighting on signage, reception booked in by lovely lady, explained everything, we were room 25 in The Quad old building, parking close, immaculate clean, lovely bed, firm mattress which we like, big bathroom and warm. Big tv. Breakfast was excellent choice, only drawback was we had full English which taste was nice but bacon and fried egg was a little over done or maybe left under heat for a little too long. Couldn’t fault staff, all great, we had few drinks in bar on evening we arrived, good choice, beautifully decorated ultra modern but still comfy feel. Definitely recommend

Fantastic stay. Lovely clean and spacious room. Nicely decorated. We were in Stratford block which was very modern. The gardens are beautiful, and nice to stroll around. The bar area was lovely, really pretty. Breakfast was good , the cooked breakfast not as hot as it could be but that’s usual for a breakfast buffet! There was a good selection of food. Would definitely recommend, well worth the money!

This is a difficult one. Looking on the website, it looked absolutely beautiful, and it does when we arrived, but was shunted to the back of the building into a room which was so small the bed was up against a wall and was the same size as my room at Uni. What a letdown! Breakfast was also not good. No greeting at all, room number! We were told to sit at a table with others and not shown where the food was, coffee. If we had any dietary requirements, we had to find them. On the other side, there was a conference on and people had name badges and obviously met the night before and new the routine and if you were a single person the room would be fine, not for a weekend night away. So if you go to a conference there, amazing, but for a couple who wanted to experience the place , DON'T GO!!

Wonderful venue. The team was brilliant and showed us around the manor house and extensive grounds when we arrived. We also enjoyed a good 40 min wellness walk though the nearby woodlands. The newly built Escape Room was great fun and exciting, perfect for a corporate event and we all loved it. Lunch was excellent, we would highly recommend this venue.

During the morning tea break at my conference, I got a hot drink with milk in it, I saw the catering staff pour two milks together and assumed that they wouldn’t be stupid enough to mix the milk with the dairy alternative since it was clearly labelled (this is the staff the work there, just thought I’d make that extra clear) so I poured the milk in my drink as I usually would because, why would there be a problem, and it looked a bit off in colour and I thought that was strange so I double checked that I had the normal milk and I did so I continued, I only took a sip from my drink just to be extra safe, because the colour made me wary (but it’s a bloody hotel and conference centre, surely the staff wouldn’t contaminate stuff like that) and almost immediately my throat started to swell. Rushed to get water and antihistamines as I had only had a sip so I should be good. Took two and a half hours for me to be able to swallow properly and four hours for the pain to go. Felt unwell for the rest of the day. The centre people said they would “raise it with management” but I didn’t see anyone remove the contaminated milk!

Terrible service in the resturant this evening 22nd May 2023. Was told resturant closes at 8.30 and last orders was 8.15. Went down at 7.30, when asked for a table of two, was clearly an inconvenience. Was looking around as if was no free tables.... there was honestly about 40 free that had been set up for breakfast. Once seated, they moved away the breakfast cutlery and plonked down the dinner service, no hello or eye contact, all well and good having a glove on but service is not just the equipment. Lady came over and asked what group we were with, said just a hotel guest and this was greeted with more distaste and the said, well you have to pay at the end of your meal, won't be allowing you to put on the room (not that we had asked too) Bread and butter that was more suited to be an ice puck as was so hard was served. 5 minutes later we was asked to order food, however hadn't got a menu and was pointed to a scruffy bit of paper (about 5cm in size) as a qr code for the menu. Scanned and was no prices. Few minutes later asked to order, ordered two mains, this seemed an issue too, said would choose a desert after dinner, this didn't go down well either. As she walked off I asked if could order a drink, again, more distaste. This was enough for us, looking at what seemed a school dinner hot counter in the corner, had no confidence the food would be any good and the service was so bad, we left, only at this point did anyone seem to care. So disappointed, gym weights go up to 9kg and limited equipment. Such a shame as the grounds are lovely, the rest has put me off ever staying here for business or pleasure again