호텔 모카 뉴욕(Hotel Moca NYC)

The first room they sent me to was occupied. The second room they sent me to was dirty and the air conditioner did not work. The balcony latch did not work and the smell in the entire floor and bed sheets and pillows were of ****. Even after helping the front desk with a translation and being told I would get a refund by the front desk they have yet to contact me or refund my stay. This is a perfect motel for those who are homeless or just trying to cheat on their wives but not for a business trip or other professional experience. I ended up leaving the hotel after the front desk said they would refund my money.

Not very clean. The elevator was very dirty as well as our room. We were given two very small towels. Not the best place to stay.

It was a motel being sold as a hotel. The place was a whole mess and they charge you extra for anyone in your room or an extra bed when they don’t give the choice on the website.

hotel television didn't work, wifi impossible to connect to my devices, bathroom sink broken, bedroom wallpaper coming off, cockroaches in the room!

Bathroom sink had stains of red marks that looked like blood and the shower floor was dirty and the bed was not comfy at all

Staff is very nice and accommodating that’s the only thing good about this place. I booked a 3 night stay had to change rooms 3 times could have been 4 but I just went with the last one I got. Look around for somewhere else to stay this place absolutely sucks.

Some money has been spent to refurbish this hotel and it looks great but with rooms renting in two-hour installments, this should be more correctly advertised as a "party hotel" and not a place for overnight rests. Located next to a fire hall, sirens were of course a problem but the bigger issue is that the walls are thin, the pillows tiny and lumpy. And when I asked for a couple more, the front desk clerk single-handedly(?) running the whole hotel kept telling me, "20 minutes," until I gave up hours later. I don't ask a lot from a bargain hotel so it's disappointing to get so much less.

So many things were wrong with this hotel and broken in the room. The smoke detector was hanging off the wall and chirping, the shower light was held together with duct tape, shower head was held together with duct tape, vent was coverered with duct tape and was black with either dirt or mold, toilet paper was not replaced, no soap or shampoo in the shower (only conditioner), towel bar was bent and broken, wall paper was peeling off, no remote for TV, elevator was out of order, comforter had holes and burn marks in it, neighbors were loud and inconsiderate blasting music and netflix until 3 AM, fighting and smoking in the hallways at all hours of the night, entire room wreaked of smoke, bed was uncomfortable and loud. Overall bad experience.

Carpets in the floor because the floor is hard, and the right to sleep chair is not excellent because it moves