호텔 멜라(Hotel Mela Times Square)

Agradable lugar buena vista a Nueva York

Avoid - can’t believe this place are still taking bookings and money and people are turning up to find the reality that it’s actually housing migrants! We turned up from UK and we’re turned away by US army, no refund no alternative! Tour operators should not be allowed to still use them. And even if they do start back as a hotel believe me you wouldn’t want to stay there! Scam!

We turned up at Hotel Mela for a 7 night stay after a long flight from England, only to find Hotel Mela is not a hotel at all it's a homeless shelter and has been for the past 18 months, so why is it still being advertised as a hotel. When you call the number no one answers, and why are people still writing recent reviews for this hotel when it doesn't exist as a hotel at all.

We were booked to stay here through our travel agent, but were turned away as it is being used as a Refugee Shelter at the moment. No-one informed us the hotel was closed right now. We were sent to another hotel which was not great. Be aware and don’t let this happen to you.

We were booked in here over Easter. 3 double rooms for 7 nights. Had an email from our travel agent a month or so prior saying the hotel had closed and our booking was transferred to the Renwick. No reason given, but we later found out that the hotel is now housing refugees. Whilst in NY we went to have a look and it’s run down, part;y boarded up and people I can only describe as “down and outs” hanging around outside. If you’re booked into here, cancel it now. Do not go ahead with the booking. Book yourselves in somewhere else.

Not sure what kind of scam this place is running, but stay well away. Booked well in advance at the hotel Mela, for a stay in April. Today they email me saying that they’re closed and they want to transfer me to their sister hotel, The Hotel at fifth avenue. Checked the website and saw it was a 3* vs a 4* at the mela and asked for a reduction in rate. They said no, that I already had a discount applied and offered to allow me to cancel my booking. What a scam

Arrived here on 1st of January 2023 for one nite(sailing out of New York on cruise) after flying from the uk missing connecting flights finally arrived at hotel mela Times Square to be met by US marines and was told the us government had taken the hotel over start of December this hotel is closed but they are still taking bookings do not book this hotel it’s CLOSED DOWN

Second time staying here! I think the most attractive thing about it is the convenience! Smack in Time's Square. Apart from that the place is lacklustre! But I think its run down...carpets musty and dusty...bathrooms....meh...stained and dilapidated. They mentioned they are about to do some major renovations.... For that price range the hotel is disappointing! It was great to see Georgie(Joji) again...great personality and friendly!

Wouldn’t rate this hotel as a 4 star. Staff were not helpful. First room we got … wasn’t very clean and previous guests glasses & lipstick were under arm chair, the heating wasn’t working & when maintenance team was called they said they didn’t know how to fix it, next morning we were moved to another room after we requested another room this was just as bad as wasn’t clean & massive stain in carpet which looked like a blood stain, terrible smell from the heaters. Water was not supplied in room - take your disposable cup from room to 2nd floor to water machines for gym. No food available in hotel. During the stay the us government took over the hotel no communication with guests as to what was going on despite asking reception. Would not recommend here